Questions?
Use this problem solver!
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| The Problem Solver | |
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| Professional Island Range Hood |
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| PROBLEM | POSSIBLE CAUSE | |
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| FAN AND LIGHTS DO | • The hood was never electrically connected by the installer/ | |
| NOT OPERATE WHEN | electrician/builder. Call the electrician/installer/builder to | |
| THE SWITCHES ARE | complete the installation. This is not covered by warranty. | |
| TURNED ON | • A fuse may be blown or a circuit breaker tripped. Replace the fuse | |
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| or reset the circuit breaker. | |
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| THE BLOWER DOES | • The blower motor wire harness was not connected or was not | |
| NOT WORK BUT | connected properly by the installer/electrician/builder to its mating | |
| THE LIGHTS DO | connector located inside the hood on the top surface, to the left of | |
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| the blower assembly. | |
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| 1. Switch power off at service panel and lock the service | |
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| disconnecting means to prevent power from being switched on | |
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| accidentally. When the service disconnecting means cannot be | |
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| locked, securely fasten a prominent warning device, such as | |
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| a tag, to the service panel. | |
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| 2. Remove the filters and locate the blower wire harness connector. | |
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| Is it plugged into its mating connector? | |
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| 3. If no, plug the blower motor connector into its mating connector | |
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| on the top of the hood. Switch the power back on. Check to see | |
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| if the fan now works. | |
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| 4. If no, check the circuit breaker/fuse. If it is blown/tripped, | |
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| replace/reset it. Does the blower work now? If no, call GE | |
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| for service. | |
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| THE BLOWER FAILS | • Many factors could be the root cause for reduced | |
| TO EXHAUST THE | 1. Installation could be the problem: Your hood was designed to | |
| SMOKE/STEAM/ | ||
| meet specific ducting requirements. Refer to the Installation | ||
| ODORS ADEQUATELY | ||
| Instructions or if you do not have them, go to ge.com. | ||
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| If your duct length exceeds the manufacturer’s requirements, | |
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| hood performance will suffer. | |
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| house duct work is too small or there are too many elbows in the | |
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| system. Contact your installer or builder. | |
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| 2. Obstruction in duct work could be the problem: Make sure | |
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| nothing is blocking the vent (bird nests or kinks in the duct work). | |
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| 3. Damper blade may not be opening. Make sure the tape is removed | |
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| from the damper blades and that it swings open freely. | |
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| 4. Damper blade on Wall or Roof Cap may not be opening. Contact | |
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| your builder so they can make sure the damper swings open freely. | |
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| 5. Dirty | |
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| kept clean of grease and dirt. | |
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