Panasonic KX-TS4100 operating instructions Troubleshooting, General use Problem Cause/solution

Useful Information

Troubleshooting

General use

Problem	Cause/solution
The unit does not	L Check the connections (page 14, 15, 16, 17).
work.	L Unplug the AC adaptor to reset the unit.
	Reconnect the adaptor and try again.
The line indicators do	L Check the connections (page 14, 15, 16, 17).
not work properly.
The unit does not	L The ringer is set to “Off”. Turn it on (see “Turning ringer
ring.	on/off ” on page 26).
	L The Do Not Disturb (DND) feature is turned on. Turn it off
	(see “Turning Do Not Disturb (DND) on/off” on page 27).
	L If there are several non-system phones on the line that do
	not ring, disconnect some of them. Having too many
	phones connected can also result in low ringer volumes
	on non-system phones.
You cannot hear a	L Check the connections (see “Connecting the handset and
dial tone.	AC adaptor” on page 14).
	L Confirm the telephone line cord is properly connected
	(page 15, 16, 17).
	L Disconnect the unit from the telephone line and connect a
	known working telephone. If the working telephone
	operates properly, contact our service personnel to have
	the unit repaired. If the working telephone does not
	operate properly, contact your telephone service provider.
Date and time on the	L Set the date and time (see “Date and time” on page 24).
display flashes.
You cannot dial.	L Check whether the dialing mode selection is correct (see
	“Dialing mode” on page 24).
The battery is	L Please remove the battery when you cut the power
discharged.	supply, as the battery will discharge automatically once
	the power is cut according to the time shown on page 12.
How do I return to	L Lift the handset, then place it back on the cradle.
standby mode	L Press {SP-PHONE} 2 times.
quickly?

For assistance, please visit http://www.panasonic.com/phonehelp 49