Philips AZ1836 user manual Troubleshooting, Disc standard

Troubleshooting

If a fault occurs, first check the points listed below before taking the set for repair.

If you are unable to remedy a problem by following these hints, consult your dealer or service centre.

WARNING: Do not open the set as there is a risk of electric shock. Under no cir- cumstances should you try to repair the set yourself, as this will inval- idate the guarantee.

No sound/ power

–Volume not adjusted

• Adjust the VOLUME

–Power cord not securely connected

•Connect the AC power cord properly

– Batteries dead/ incorrectly inserted

•Insert (fresh) batteries correctly

–Disc contains non-audio files

•Insert a suitable disc or press ∞ or § once or more skip to an audio track, instead of the data files.

Display does not function properly/No reaction to operation of any of the controls

–Electrostatic discharge

•Switch off and unplug the set. Reconnect after a few seconds.

no indication

–It is set in the USB mode.

•Press CD/USB to select CD mode.

– No disc inserted

•Insert a suitable disc

–Disc badly scratched or dirty

• Replace/clean CD (See Maintenance)

–CD-R(W) is blank or the disc is not finalized.

• Use a finalized CD-R(W)

–Laser lens steam up

• Wait until lens has cleared.

Note:

Make sure the CD is not encoded with Copyright protection technologies, as some do not conform to the Compact

Disc standard.

The disc skips tracks

–Disc damaged or dirty

• Replace or clean disc

–Shuffle or program is active

• Switch off shuffle/program

Sound skips during MP3 playback

–MP3 file made at compression level exceeding 320kbps

•Use a lower compression level to record CD tracks into MP3 format

–Disc damaged or dirty

• Replace or clean disc.

Note:

DRM-protected WMA disc is not supported.

The USB device doesn’t play on my AZ1836

–It is not set in the USB mode.

• Press CD/USB to select USB mode.

–The device is not securely connected to AZ1836’s USB port.

•Re-connect the device, and make sure that the device is powered on.

–The device is not supported by AZ1836, or the audio file format stored on the device is not supported by AZ1836.

•Use a compatible device/ playable audio file format.

The disc file cannot be recorded to the USB device

–You stop recording when the MP3 or WMA file you want to record is still playing.

•Select record-one mode to record, or stop recording only when the playback of MP3 or WMA file is wholly completed.

–The memory of the USB device runs out.

•Delete some unwanted files on the USB device to free some memory, or use another USB device of sufficient free memory to record.

–The name of a MP3 or WMA file on the disc is identical to the one of a file on the USB device.

•Change to a different name for the file on the USB device.