GE Monogram All-Refrigerators and All-Freezers Consumer Services, GE Answer, Center, In the USA

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Consumer Services

 

 

Consumer Services

 

 

 

36” All-Refrigerator and All-Freezer Units

 

 

 

 

 

 

With the purchase of your new Monogram appliance, receive

 

 

the assurance that if you ever need information or assistance

 

 

from GE, we’ll be there. All you have to do is call!

 

 

 

 

GE Answer

Whatever your question about any Monogram major appliance, GE Answer Center® information

Center®

service is available to help. Your call—and your question—will be answered promptly and

In the USA:

courteously. And you can call any time. GE Answer Center® service is open 24 hours a day,

Monday through Saturday.

800.626.2000

OR

 

 

 

 

Visit our Website at: monogram.com

 

 

In Canada, call 1.800.561.3344.

 

 

 

 

In-Home Repair

A GE consumer service professional will provide expert repair service, scheduled at a time that’s

Service

convenient for you. Many GE Consumer Service company-operated locations offer you service

In the USA:

today or tomorrow, or at your convenience (7:00 a.m. to 10:00 p.m. weekdays, 8:00 a.m. to 6:00

p.m. Saturday and Sunday). Our factory-trained technicians know your appliance inside and

800.444.1845

out—so most repairs can be handled in just one visit.

In Canada:

In Canada: Monday to Friday, 7:00 a.m. to 8:00 p.m. and Saturday, 8:00 a.m. to 5:00 p.m. EDST.

1.800.561.3344

 

 

 

 

 

 

For Customers

With Special

Needs…

In the USA: 800.626.2000

GE offers Braille controls for a variety of GE appliances, and a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322) to request information or service.

Service Contracts

In the USA: 800.626.2224

In Canada: 1.800.561.3344

Parts and Accessories

In the USA: 800.626.2002

In Canada: 1.800.561.3344

You can have the secure feeling that GE Consumer Service will still be there after your warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll receive a substantial discount. With a multiple-year contract, you’re assured of future service at today’s prices.

Individuals qualified to service their own appliances can have parts or accessories sent directly to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.

VIsit www.geappliances.com.

User maintenance instructions contained in this manual cover procedures intended to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

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Contents 36 Built-In All-Refrigerators and All-Freezers monogram.com07-08 JR Consumer Services ContentsBefore using your refrigerator/ freezer Consumer InformationSave time & money If you need serviceWrite down the model & serial numbers If you received a damaged refrigerator/ freezerREFRIGERANTS IMPORTANT SAFETY INSTRUCTIONSREAD AND SAVE THESE INSTRUCTIONS wDANGER RISK OF CHILD ENTRAPMENTwAVERTISSEMENT LIRE ET CONSERVER CES INSTRUCTIONSwDANGER RISQUES POUR LES ENFANTS RÉFRIGÉRANTSTHE REFRIGERATOR/FREEZER TO A 2-PRONG OUTLET SAVE THESE INSTRUCTIONSHOW TO CONNECT ELECTRICITY Do not, under any circumstancesLE RÉFRIGÉRATEUR/CONGÉLATEUR DANS UNE PRISE MURALE À 2 ALVÉOLES RACCORDEMENT ÉLECTRIQUECONSERVEZ CES DIRECTIVES N’UTILISEZ PAS UNE FICHE D’ADAPTATION POUR RACCORDERcontrols Door alarmTemperature Controls TemperatureAutomatic icemaker Accessing the icemaker and ice storage binAutomatic Icemaker freezer models freezer modelsInstalling the Filter Cartridge Water Filter/Storage DrawersWater filter cartridge Refrigerator- Sealed snack pansdrawers AdjustableShelves StorageDoor shelves Shelves/Sabbath ModeZSAB1 Sabbath Mode Product Kit Removable wine rackTo help prevent odors, leave Care and CleaningCleaning outside Cleaning insideFor upper and lower light bulb replacement, call for service Using the master light switchLight bulb replacement Preparing for vacationAnti-tip bracket PreparationRefrigerator/ freezer location ClearancesAnti-Tip Bracket Installation Anti-tip bracket installationcont Install Wall TogglesInstall Screws and Bolts Freezer Unit Remove Grilles for Access to Power Cord and Anti-tip Locking HooksPower Cord Fresh Food UnitLevel unit PRUDENCESecure unit to wall Questions? Use this problem solver The Problem SolverThe Sabbath Mode Kit may be installed and operating. Turn off Sabbath ACTUAL TEMPERATUREREFRIGERATOR/FREEZER 36” All-Refrigerator and All-Freezer Units 36” All-Refrigerator and All-Freezer Units 36” All-Refrigerator and All-Freezer Units State of California Department of Health ServicesCertificate Number Water Treatment DeviceParts and Accessories Consumer ServicesService Service ContractsWHAT IS NOT COVERED WarrantyFrom the Date of the Original Purchase WHAT IS COVERED