Troubleshooting Guide, Problem, Solution

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TROUBLESHOOTING GUIDE

Problem	Possible Causes	Solution

“ADD WATER”	Low water level or lack of water.	Add water and the ice maker will
indicator light turns on.	Low water level or lack of water.	operate automatically.
indicator light turns on.		operate automatically.

There is no indication	Disconnection of plug.	Check that the plug is plugged
on the control panel.	Disconnection of plug.	into the electrical outlet.
on the control panel.		into the electrical outlet.

		Turn off the ice maker, pull out
		the electric plug, ﬁll it with water
		if needed, replace the plug and
		then restart the unit. or
		Inspect relative parts; remove
	Electrical Power Surge	the drain cap on the back of
“Ice Full” and “Add	or	the unit and drain out a small
“Ice Full” and “Add	or	amount of water. Replace the
Water” indicators light		amount of water. Replace the
Water” indicators light	There may be air in the lines or	drain cap and attempt to use the
up simultaneously.	There may be air in the lines or	drain cap and attempt to use the
up simultaneously.	the lines are blocked. The water	unit again.
	the lines are blocked. The water	unit again.
	tank cannot detect water level.	or
		Check if ice is blocking the ice
		pusher. Turn off the unit; let the
		ice melt and restart. Otherwise,
		call Customer Service at the
		number below.

The “Ice Full” indicator	The ice basket is full.	Remove ice from the ice storage
light is on.	The ice basket is full.	basket to make more.
light is on.		basket to make more.

		Plug the unit into a standard
	Power is not being supplied	110/120 Volt, 60 Hertz power
The unit does not	to the unit. The ambient	source. Please run the appliance
operate.	temperature or the water	in temperatures below 90°F
	temperature is too high.	and/or pour colder water into
		the water reservoir.

Ice blockage. No ice is		Turn off the machine. Start the
Ice blockage. No ice is	Making ice takes too much time.	machine after the ice block
being made.	Making ice takes too much time.	melts. Or change the size
being made.		melts. Or change the size
		selector to smaller ice cubes.

The icemaking cycle	There is refrigerant leakage. A	Consult a qualiﬁed technician
seems normal but no ice	pipe in the cooling system is	or call Customer Service at the
is produced.	blocked.	number below.

Note: There is protective circuitry inside this appliance to protect the circuitry from overheating. The appliance will automatically shut down to prevent damage if activated. Please disconnect power cord and restart after 30 minutes of cooling down time.

Igloo ICE102-WHITE manual Troubleshooting Guide, For CURTIS Customer Service, please call, Problem

TROUBLESHOOTING GUIDE

Problem

Possible Causes

Solution

For CURTIS Customer Service, please call: 1-800-968-9853