Problem solving guide
Repairs to electrical appliances should only be carried out by suit- ably qualified and competent ser- vice technicians trained by Miele. Improper repairs may pose a serious risk to the user.
The following minor malfunctions how- ever can usually be resolved without calling the Service Department:
What to do if . . .
. . . a process cannot be started.
Check whether,
the appliance door is closed properly.
a time has been entered.
the appliance is plugged in to the mains supply.
the mains fuse has blown (call a qualified electrician or the Service department, see "After Sales Ser- vice").
.. . food is not adequately defrosted, heated or cooked at the end of the selected process time.
check whether the correct power set- ting was selected for the time set.
The lower the power setting the longer the time required.
check whether the process has been interrupted and not restarted.
.. . the turntable does not turn smoothly.
Check whether the path described by the ring on the base of the oven interior under the turntable is clean, and if not remove any soiling.
.. . strange noises are heard when the microwave oven is being used.
Check whether,
the food is covered with aluminium foil.
If it is remove it.
Sparks are being created by the use of crockery with a metallic finish. See notes on types of containers.
. . . food cools down too quickly.
In the microwave oven, food begins to cook from the outside first, the inside of the food relying on the slower conduc- tion of heat.
If food is cooked at a high power level it is possible that the heat may not have reached the centre of the food. During standing time heat is transferred to the centre of the food. Food may be warm in the middle but cool on the edge. When reheating food with different den- sities, such as plated meals it is sen- sible to start with a low power level and lengthen the time required.
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