Removing a jammed capsule
,Turn the machine off at the main switch in the upper left corner. Danger of electric shock. The machine must be turned off before performing the next steps.
From the carousel tray
^Open the appliance door.
^Turn the machine off at the main switch.
^Insert a spoon handle underneath the carousel tray on the right side. Move the spoon handle with care to the left side.
^Pull out the carousel and remove the coffee capsule.
^Throw out the capsule so it does not jam again. It may be damaged or dented.
^Remove the tray by pulling it completely out then pushing it up slightly. Clean the area underneath it, making sure to wipe clean the sensor. Reinsert the tray.
^Turn the machine on at the main switch.
^Close the door.
^If the message still appears call Technical Service.
From the capsule plate
^Take the carousel and the capsule plate out.
^On the right side of the capsule plate is an opening. Check if a coffee capsule has jammed in there or further up in the unit.
^Remove the coffee capsule only with a wooden spoon handle.
^Reinsert the capsule plate and the carousel in the tray platform.
^Turn the machine on at the main switch.
^Close the door.
^If the message still appears contact Technical Service.
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