Problem solving guide
Repairs to electrical appliances should only be carried out by a suitably qualified and competent person in strict accordance with local and national safety regulations. Unauthorised repairs could be dangerous. The following faults can be corrected without contacting the Miele Service Department:
What to do if . . .
. . . the appliance does not get cool.
^Make sure that the temperature dial is not pointing to the "0" position.
^Check that the plug is correctly inserted in the socket.
^Check that the fuse is not defective and that the mains fuse has not blown. If it has, contact the Miele Service Department.
. . . the door will not open because it has been opened and closed too many times in succession.
^This is not a fault. The suction caused by opening and closing the door is preventing the door from opening. Wait a few minutes and then try again. It should now open without force.
. . . the temperature is too low.
^Turn the temperature dial to a setting closer to "0".
^The Super freeze function has not been switched off. The indicator light is still on.
. . . the appliance is switching on too frequently and for too long.
^Check whether ventilation gaps in the plinth and in the housing unit at the top have been covered over or become too dusty.
^The door has been opened too frequently, or a large amount of fresh food has been put in at once for freezing.
^Check that the door has been properly closed.
^Check whether a thick layer of ice has built up. If it has, then the freezer will need defrosting.
. . . the alarm sounds and the alarm indicator light flashes.
The temperature has risen above the setting on the temperature dial because
^the door has been opened too frequently, or large amounts of fresh food have been put in at once for freezing.
^there has been a lengthy interruption to the power supply.
^the ventilation gaps are blocked. Once the problem has been resolved the alarm indicator light will go out and the alarm goes off.
. . . the alarm sounds at the same time as
There is a fault. Call the Miele Service Department.
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