Troubleshooting
Symptom | Action |
There are ghost images on the external monitor | The distance between the external console and the Rack LCD is too |
| great. The maximum VGA cable distance should not exceed 20m |
| and in some cases may need to be shorter. Replace the VGA cable |
| with one of an appropriately short length. |
|
|
Some characters entered from the keyboard do not | The keyboard layout setting for the port does not match the |
display correctly. | keyboard you are using. On your switch, change the keyboard |
| layout setting for the port to match the layout of the keyboard you |
| are using. |
|
|
No power or no response from the target device | Check that all cables are securely attached in their sockets. |
(KVM switch or server) |
|
|
|
Erratic behavior | Update the firmware. See “Firmware Upgrade Mode” on page 12 |
| for more information. |
|
|
14 | Rack LCD Console User Manual |