GE JES1384SF Before you call for service…, Things That Are Normal With Your Microwave Oven

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Safety Instructions

Operating Instructions

Troubleshooting Tips

Before you call for service…

Troubleshooting Tips

Save time and money! Review the chart below and you may not need to call for service.

Problem

Possible Causes

What To Do

Oven will not start

A fuse in your home may be

Replace fuse or reset circuit breaker.

 

blown or the circuit breaker

 

 

tripped.

 

 

 

 

 

Power surge.

Unplug the microwave oven, then plug it back in.

 

 

 

 

Plug not fully inserted into

Make sure the 3-prong plug on the oven is fully inserted

 

wall outlet.

into wall outlet.

 

 

 

 

Door not securely closed.

Open the door and close securely.

 

 

 

Control panel lighted, yet

Door not securely closed.

Open the door and close securely.

oven will not start

 

 

START pad not pressed after

Press START.

 

 

entering cooking selection.

 

 

 

 

 

Another selection entered

Press PAUSE/CLEAR.

 

already in oven and PAUSE/CLEAR

 

 

pad not pressed to cancel it.

 

 

 

 

 

PAUSE/CLEAR was pressed

Press START.

 

accidentally.

 

 

 

 

 

Food weight not entered after

Make sure you have entered food weight after selecting

 

selecting AUTO DEFROST.

AUTO DEFROST.

 

 

 

 

Food type not entered after

Make sure you have entered a food type.

 

pressing AUTO COOK.

 

 

 

 

Microwave oven controls

The control has been locked.

Press and hold PAUSE/CLEAR for about three

will not work

(When the control panel is

seconds to unlock the control.

 

locked, the LOCK indicator

 

 

will be lit.)

 

Things That Are Normal With Your Microwave Oven

Consumer Support

Steam or vapor escaping from around the door.

Light reflection around door or outer case.

Dimming oven light and change in the blower sound at power levels other than high.

Dull thumping sound while oven is operating.

TV/radio interference might be noticed while using the microwave. Similar to the interference caused by other small appliances, it does not indicate a problem with the microwave. Plug the microwave into a different electrical circuit, move the radio or TV as far away from the microwave as possible, or check the position and signal of the TV/radio antenna.

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Contents Microwave Oven with Browner Write the model and serial numbers here Model # Serial #Important Safety Instructions Ge.com ArcingFoods MICROWAVE-SAFE Cookware Follow these guidelinesBrowner Safety Grounding InstructionsIf an extension cord is used Adapter PlugsExtension Cords About the features of your microwave oven Door LatchesConvenience Guide Browner ShelfCooking Controls Press Enter OptionAbout changing the power level About the time featuresHere are some examples of uses for various power levels Time CookVegetable Amount Time Comments Time Defrost Food Time CommentsExpress Cook More Time/Less TimeTop Brown This is a quick way to set cooking time for 30 secondsTime Cook and Browning Sequence ProgrammingDefrost and Time Cook About the convenience features PopcornBeverage To add time during countdownAuto Cook Food Selection Amount CommentsAbout the other features Cooking Complete ReminderClock Auto DefrostKitchen Timer Press Kitchen TimerPause/Clear Child Lock-OutMicrowave terms Term DefinitionCare and cleaning of the microwave oven How to Clean the InsideHow to Clean the Outside Helpful HintsThings That Are Normal With Your Microwave Oven Before you call for service…Problem Possible Causes What To Do We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration GE Microwave Oven Warranty When calling for service For The PeriodGE Will Replace What GE Will Not CoverSchedule Service Parts and AccessoriesConsumer Support GE Appliances Website Real Life Design Studio