GE PB950, JB850, JB870 owner manual Troubleshooting Tips

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TROUBLESHOOTING TIPS

Troubleshooting tips ... Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Cause

What To Do

Surface units will not

Improper cookware being used.

Use pans which are flat and match the diameter of the

maintain a rolling boil

 

surface unit selected.

or cooking is not fast

In some areas, the power

Cover pan with a lid until desired heat is obtained.

enough

(voltage) may be low.

 

 

 

Surface units do not

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

work properly

blown or the circuit breaker

 

 

tripped.

 

 

Cooktop controls improperly set.

Check to see the correct control is set for the surface unit

 

 

you are using.

Surface unit stops

The unit is still on and hot.

This is normal.

glowing when turned to

 

 

a lower setting

 

 

Scratches (may appear

Incorrect cleaning methods

Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

being used.

less visible in time as a result of cleaning.

glass surface

Cookware with rough bottoms

To avoid scratches, use the recommended cleaning

 

being used or coarse particles

procedures. Make sure bottoms of cookware are clean

 

(salt or sand) were between the

before use, and use cookware with smooth bottoms.

 

cookware and the surface of the

 

 

cooktop. Cookware has been

 

 

slid across the cooktop surface.

 

Areas of discoloration

Food spillovers not cleaned

See the Cleaning the glass cooktop section.

on the cooktop

before next use.

 

 

Hot surface on a model with a

This is normal. The surface may appear discolored when it is

 

light-colored cooktop.

hot. This is temporary and will disappear as the glass cools.

Plastic melted to the

Hot cooktop came into contact

See the Glass surface—potential for permanent damage

surface

with plastic placed on the hot

section in the Cleaning the glass cooktop section.

 

cooktop.

 

Pitting (or indentation)

Hot sugar mixture spilled on the

Call a qualified technician for replacement.

of the cooktop

cooktop.

 

Frequent cycling off and

Improper cookware being used.

Use only flat cookware to minimize cycling.

on of surface units

 

 

My new oven doesn't

Your new oven has a different

For the first few uses, follow your recipe times and

cook like my old one.

cooking system from your old

temperatures carefully. If you still think your new oven

Is something wrong

oven and therefore may cook

is too hot or too cold, you can adjust the temperature

with the temperature

differently than your old oven.

yourself to meet your specific cooking preference.

settings?

 

NOTE: This adjustment affects Bake, and Convection

 

 

Bake temperatures; it will not affect Convection Roast,

 

 

Broil or Clean.

Food does not bake

Oven controls improperly set.

See the Cooking Modes section.

properly

Rack position is incorrect or

See the Cooking Modes section and Cooking Guide.

 

rack is not level.

 

 

Incorrect cookware or cookware

See the Cookware section.

 

of improper size being used.

 

 

Oven temperature needs

See the Special Features section.

 

adjustment.

 

 

Ingredient substitution

Substituting ingredients can change the recipe outcome.

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Contents Care and Cleaning Safety InformationAssistance / Accessories Using The Range Troubleshooting TipsSafety Information ANTI-TIP DeviceSafety InformationInformation Safety Information Warranty GE Electric Range WarrantyAccessories How to Remove Protective Shipping Film and Packaging TapeHow to Set Surface UnitsUsing the Bridge Zone on some models Using the Warming ZoneFor Models With a Radiant Glass Cooktop Temperature Limiter on Radiant Glass CooktopsHome Canning Tips Cookware for Radiant Glass Cooktop Double Oven Controls Range Double OvenFeatures Special FeaturesTo Remove An Extension Rack Oven RacksExtension Racks To Replace An Extension RackAluminum Foil Oven Racks / CookwareCookware Cookware GuidelinesCooking Modes UsingRange Cooking Modes Using the Range Cooking Guide Lower Oven for Double Oven ModelsCooking Guide Upper Oven for Double Oven ModelsCare Cleaning the Range ExteriorExterior Self Clean Mode Cleaning the Range InteriorManual Cleaning RacksBurned-On Residue Cleaning the Glass CooktopNormal Daily Use Cleaning Heavy, Burned-On ResidueMetal Marks and Scratches CleaningGlass Cooktop Cooktop SealMaintenance Care and Cleaning Maintenance Oven Light ReplacementLift-Off Lower Oven Door CleaningLift-Off Upper Oven Door Troubleshooting Tips Troubleshooting Tips Troubleshooting tips Cont. ... Before you call for serviceFor service

PB950, JB870, JB850 specifications

General Electric (GE) is renowned for its innovative kitchen appliances, particularly its ranges that combine cutting-edge technology with user-friendly features. Among their notable models are the GE JB850, JB870, and PB950. Each of these ranges is designed to meet the diverse needs of modern cooking while delivering exceptional performance.

The GE JB850 is a freestanding electric range that combines style and functionality. Its standout feature is the large capacity oven, which provides ample space for cooking multiple dishes simultaneously. The convection oven technology circulates heated air throughout the oven, ensuring even baking results. Additionally, the JB850 is equipped with a WiFi connectivity feature, allowing users to control oven settings remotely via a smartphone app. The smooth glass surface cooktop includes five induction elements that provide faster heating and precise temperature control.

Next in line is the GE JB870, which offers similar features with some enhancements. This model emphasizes flexibility and convenience, featuring an additional burner and advanced cooking modes. With its built-in air fry feature, users can achieve crispy results without the need for excess oil, making it healthier. The JB870 also highlights a self-cleaning oven, enabling effortless maintenance. The sleek design and intuitive control panel enhance the overall cooking experience, as users can easily navigate through different functions.

Lastly, the GE PB950 presents a premium option in the lineup, known for its sophisticated design and high-end features. This model incorporates both electric and induction cooking technologies. The dual-fuel capability allows for powerful gas cooking on the stovetop while providing even baking with an electric oven. The PB950 comes equipped with an advanced temperature probe that alerts users when their meat reaches the desired level of doneness, ensuring perfect results every time.

Each of these GE ranges focuses on energy efficiency, durability, and user satisfaction, making them excellent choices for both novice cooks and culinary enthusiasts. Their modern designs seamlessly integrate into any kitchen decor while offering the advanced features that today’s cooks crave. Whether it’s the JB850’s smart technology, the JB870’s air fry capability, or the PB950’s dual-fuel flexibility, GE continues to stand at the forefront of kitchen innovation, catering to the evolving tastes and demands of home chefs everywhere.
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