Troubleshooting, Problem | Panasonic KX-TG2551ALS, KX-TG2551NZS

Troubleshooting

Problem

Cause & Remedy

The unit does not work.

•Check the settings (p. 10–13).

•Charge the battery fully (p. 11).

•Clean the charge contacts and charge again (p. 12).

•Install the battery properly (p. 47).

•Place the handset on the base unit and unplug the AC adaptor to reset. Plug in, and try again.

•Re-install the battery and place the handset on the base unit (p. 47). Try again.

•KX-TG2551AL and KX-TG2551NZ are not designed to be used with rotary (pulse dialling) services.

“No link to base

Place on cradle and try again.” is displayed and an alarm tone sounds.

•You are too far from the base unit. Move closer and try again.

•Place the handset on the base unit and try again.

•Plug in the AC adaptor.

•Raise the base unit antenna.

Static, sound cuts in/out, fades. Interference from other electrical units.

•Locate the handset and the base unit away from other electrical appliances (p. 3).

•Move closer to the base unit.

•Raise the base unit antenna.

•Press (FUNCTION/EXIT/CH) to select a clearer channel.

The handset does not ring. •The ringer volume is set to OFF. Set to HIGH or LOW (p. 16).

The handset display is •The handset is in the standby mode

blank.(p. 12). Press Ö, Ñ, BACK Ü or FWD/EDIT á to turn the display on.

The handset display is still •Charge the battery fully (p. 11). blank after pressing Ö, Ñ,

BACK Ü or FWD/EDIT á.

48

Image 48

Panasonic KX-TG2551ALS, KX-TG2551NZS operating instructions Troubleshooting, Problem

Contents

Charge the battery for about 6 hours before initial use Operating Instructions Accessories included Before Initial UseFor your future reference Battery Charge For Best PerformanceBase Unit Location/Noise Contents Useful Information Call Waiting and Caller ID Compatible For Australia only How to use the Navigator key Location of ControlsHandset Caller ID Indicator p Indicator pBase unit Hook p Antenna p Charge Contacts p Display 0266667777 0355566677 1120A JAN10 Settings Connections Battery strength Display prompt Battery strengthFully charged Medium Low ﬂashing Needs to be recharged Battery information Standby mode While the handset is off the base unitRecharge Operation Operating time Selecting the Line Mode Programmable Functions LCD contrast To select the LCD contrast pDuring programming Setting the Auto Talk Feature Press Ö or Ñ to select On or Off Selecting the Ringer Volume To turn the ringer ON, press Ñ or Ö Selecting the LCD Contrast Points to LCD contrastPress Ö or Ñ to select the desired Contrast Making Calls If noise interferes with the conversationTo redial the last number dialled To dial after conﬁrming the entered number To redial after conﬁrming the last number dialledTo increase, press Ñ To decrease, press Ö Answering Calls Auto TalkLighted handset keypad Backlit LCD display Caller ID Service How caller information is displayed when a call is receivedPrivate name display To check the number of new calls For New Zealand UsersWhile the handset is on the base unit While the handset is off the base unit Using the Caller List Viewing the Caller List Ex. When you search from the most recent call To return to the previous callerTo exit the Caller List Display meaning Calling Back from the Caller List Lift the handset off the base unitPress Ö or Ñ to enter the Caller List Press Ö or Ñ repeatedly to ﬁnd Editing the Caller’s Phone Number You can edit a phone number in the Caller ListFree editing When the caller’s name is not displayed in the Caller List Storing Caller List Information in the Directory Erasing Caller List Information To erase a speciﬁc caller from the Caller List To erase all entries in the Caller List One-Touch Dialler Storing a Phone Number in the Direct Button Dialling the Stored Number in the Direct Button Using the Directory Storing Names and Numbers in the Directory Enter a name, up to 15 characters using Dialling buttons p Selecting Characters to Enter Names If you make a mistake while entering a nameNumber of times key is pressed Keys When ﬁnished, press Ö Next key For example, to enter Tom JonesWhile the arrow points to Save Eight times Finding Items in the Directory To search for a name by initial Dialling from the Directory Index tableKeys Index Editing an Item in the Directory Erasing an Item from the Directory Directory item you want to erasePress FWD/EDIT á Yes key or Clear Special Features How to Use the Pause ButtonAutomatic Security Code Setting Handset Locator For Call Waiting Service Users in New Zealand Call Waiting and Caller ID CompatibleFor Australia only Recall Button Selecting the recall timePoints to Recall time Desired time is displayed Adding Another Phone Wall Mounting Tuck the telephone line cord insideWall mounting adaptor, then Push it in the direction of the arrow To charge the handset battery Using the Belt Clip Using an Optional HeadsetTo attach the belt clip To remove the belt clip Connection an optional headset to the handset Battery Replacement Then install the new oneBattery strength prompt correctly p Few minutes Troubleshooting Problem Have been pressed when you picked up Handset. Press FUNCTION/EXIT/CHTry again Recharge is displayed on Charge the battery fully p Handset is too far from the base unitThan 32 digits long, the number will not Be redialled correctly For Australian Customers For New Zealand Customers Safety Instructions SafetyInstallations Environment Placement Medical Speciﬁcations Installation Important Information For Australia onlyInstructions to customer Service difficulties PQQX13462ZA-BM S0802-0