GE JP940, JP970 Troubleshooting Tips Consumer Support, Metal Marks and Scratches, To Order Parts

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Metal Marks and Scratches

Safety

Be careful not to slide pots and pans across your cooktop. It will leave metal markings on the cooktop surface.

These marks are removable using the CERAMA BRYTE® Ceramic Cooktop Cleaner with the CERAMA BRYTE® Cleaning Pad for Ceramic Cooktops.

If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop.

This should be removed immediately before heating again or the discoloration may be permanent.

WARNING: Carefully check the bottom of pans for roughness that would scratch the cooktop.

Instructions Operating Instructions

Glass surface—potential for permanent damage.

Our testing shows that if you are cooking high sugar

Damage from Sugary Spills and Melted Plastic

mixtures such as jelly or fudge and have a spillover, it can cause permanent damage to the glass surface unless the spillover is immediately removed.

Turn off all surface elements. Remove hot pans.

Wearing an oven mitt:

a.Use a single-edge razor blade scraper (CERAMA BRYTE® Ceramic Cooktop Scraper) to move the spill to a cool area on the cooktop.

b.Remove the spill with paper towels.

Any remaining spillover should be left until the surface of the cooktop has cooled.

Don’t use the surface elements again until all of the residue has been completely removed.

NOTE: If pitting or indentation in the glass surface has already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary.

Care and Cleaning

To Order Parts

To order CERAMA BRYTE® Ceramic Cooktop Cleaner and the cooktop scraper, please call our toll-free number:

National Parts Center

800.626.2002.

CERAMA BRYTE® Ceramic

Cooktop Cleaner . . . . . . . . . . .# WX10X300

CERAMA BRYTE® Ceramic

Cooktop Scraper . . . . . . . . . . .# WX10X0302

Kit . . . . . . . . . . . . . . . . . . . . . . . .# WB64X5027 (Kit includes cream and cooktop scraper)

CERAMA BRYTE® Cleaning Pads for

Ceramic Cooktops . . . . . . . . .# WX10X350

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Troubleshooting Tips Consumer Support

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Contents 49-80277 12-04 JR CooktopSafety Precautions Support Cook Meat and Poultry THOROUGHLY…Consumer Support Radiant Surface ElementsExplained on Features of your cooktopJP910 JP930 Safety Using the surface elementsHow to Set It comes on when the element is hot to the touchSurface Elements Cycle On and Off Consumer Support TroubleshootingControl Lock-Out Selecting types of cookware Care and CleaningInstructions Using a pressure canner,Observe the Following Points in Canning How to Remove Protective Shipping Film and Packaging Tape Care and cleaning of the cooktopControl knobs may be removed for easier cleaning Control KnobsConsumer Support Troubleshooting Tips Cleaning the glass cooktopNormal Daily Use Cleaning Burned-On ResidueMetal Marks and Scratches Troubleshooting Tips Consumer SupportDamage from Sugary Spills and Melted Plastic To Order PartsTroubleshooting Tips Before you call for service…Safety Instructions Safety Instructions We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration GE Will Replace GE Electric Cooktop WarrantyWhat GE Will Not Cover Parts and Accessories Schedule ServiceConsumer Support GE Appliances Website Real Life Design Studio
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