Questions? Use this problem solver
Before You Call For Service
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| Dishwasher | |
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| PROBLEM | POSSIBLE CAUSE | WHAT TO DO | ||
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| Suds in the tub |
| Correct detergent | •Use only automatic dishwasher | |
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| wasn’t used | detergents to avoid sudsing. | |
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| •To remove suds from the tub, open the | |
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| dishwasher and let suds evaporate. Add 1 | |
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| gallon of cold water to the tub. Close the | |
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| door until it locks into place. Pump out | |
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| water by pressing START/RESET, then | |
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| immediately press START/RESET again. | |
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| Repeat if necessary. | |
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| Rinse agent was spilled | •Always wipe up rinse agent spills | |
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| immediately. | |
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| Stained tub interior |
| Detergent with | •Some detergents contain colorant | |
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| colorant was used | (pigment or dyes) that will discolor the | |
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| tub interior with extended use. Check | |
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| thedetergent cup for signs of any | |
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| discoloration. If cup is discolored, | |
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| change to detergent without any colorant. | |
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| Dishes and flatware |
| Inlet water temperature | •Raise the water heater temperature to | |
| not clean |
| is below 120°F. | 120°F. | |
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| Water pressure is | •Turn on a faucet. Is water coming out | |
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| temporarily low | more slowly than usual? If so, wait until | |
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| pressure is normal before using your | |
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| dishwasher. | |
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| Air gap is clogged | •Clean the air gap. | |
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| Improper rack loading | •Make sure large dishware does not | |
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| block the detergent dispenser or the | |
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| wash arms. | |
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| Spots and filming |
| Extremely hard water | •To remove stubborn spots from glassware: | |
| on glasses and |
| Low inlet water | 1 Remove all metal utensils from the | |
| flatware |
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| temperature | dishwasher. | ||
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| Overloading the dishwasher | 2 Do not add detergent. | |
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| Improper loading | 3 Select the POT PANS cycle and | |
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| SPEED DRY option. | |
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| Old or damp powder | 4 Start the dishwasher and allow to run | |
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| detergent | for 26 minutes. Dishwasher will | |
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| now be in the main wash. | |
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| Rinse agent dispenser | 5 Open the door and pour 2 cups | |
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| empty | (500 ml) of white vinegar into the | |
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| bottom of the dishwasher. | |
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| Too little detergent | 6 Close the door and allow to complete | |
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| the cycle. If vinegar rinse doesn’t | |
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| work: Repeat as above, except use | |
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| 1/4 cup (60 ml) of citric acid crystals | |
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| instead of vinegar. | |
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