GE PDW9700 White film on inside, Surfaces, Dishes don’t dry, Select Heated DRY, Steam, Cycle only

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
White film on inside	Hard water minerals	• GE recommends Jet Dry® Dishwasher Cleaner to help
surfaces		remove some hard water and minteral stains.
		• For extreme staining, clean the interior by applying
		dishwasher detergent to a damp sponge. Wear rubber
		gloves. Do not use any type of cleanser other than those
		recommended or dishwasher detergent because it may
		cause foaming or sudsing. Cascade® and Electrasol®
		Automatic Dishwashing Detergents have been
		approved for use in all GE dishwashers.
Dishes don’t dry	Low inlet water temperature	• Make sure inlet water temperature is correct (see Using the
		dishwasher section).
		• Select HEATED DRY.
	Rinse agent dispenser is empty	• Check the rinse agent dispenser.
Dishwasher won’t run	Fuse is blown, or the	• Replace fuse or reset circuit breaker. Remove any other
	circuit breaker tripped	appliances from the circuit.
		• Try resetting the START/RESET pad.
	Wall switch (some installations)	• Check for a wall switch that the dishwasher might be
	is in the “off” position	connected to. A wall switch is required by electrical codes
		in some localities. Turn the switch “on” if it is “off.”
Steam	This is normal	• Steam comes through the vent by the door latch during
		drying and when water is being pumped out.
Sanitized light does	The door was opened and the	• Do not interrupt the cycle anytime during or after
not illuminate at the	cycle was interrupted during	main wash.
end of the cycle	or after the main wash portion
(Anti-Bacteria
	The incoming water	• Raise the water heater temperature to 120°F.
cycle only)
	temperature was too low

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