Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.
Problem | Possible Causes | What To Do |
Control panel lights go | Time too long between | • Each pad must be touched within 30 seconds of the others. To relight, |
off when you’re setting | touching of selected | touch any pad again, or unlock and relatch the door. |
controls | pads |
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Control panel responded | Door latch may not be | • Call for service. |
to inputs, but dishwasher | properly seated |
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never filled with water |
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Dishwasher won’t run | Fuse is blown, or the | • Replace fuse or reset circuit breaker. Remove any other appliances |
| circuit breaker tripped | from the circuit. |
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| • Try resetting the START/RESET pad. |
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Noise | Some of the sounds | • Soft food disposal shredding action. |
| you’ll hear are normal | • Drain valve opening to pump water out. |
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| • Timer control as cycle progresses. |
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| • Detergent cup opening. |
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| • The motor stopping during the drying period. |
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| • Water draining out of the tub immediately after you touch the |
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| START/RESET pad. |
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| Utensils are not secure | • Make sure everything is secured in dishwasher. |
| in the rack or something |
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| small has dropped into |
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| the rack |
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| Motor hums | • Dishwasher has not been used on a regular basis. If you do not use |
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| your dishwasher often, set it to fill and pump out once every week. |
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| This will help keep the seal moist and the garbage disposer clear. |
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Water standing in | This is normal | • A small amount of clean water around the outlet on the tub bottom |
the bottom of the tub |
| at the back of the tub keeps the water seal lubricated. |
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Water won’t pump | Drain is clogged | • If you have an air gap, clean it. |
out of the tub |
| • Check to see if your kitchen sink is draining well. If not, you may need |
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| a plumber. |
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| • If the dishwasher drains into a disposer, run disposer clear. |
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Suds in the tub | Correct detergent | • Use only automatic dishwasher detergents to avoid sudsing. |
| wasn’t used | Cascade®, Cascade® Complete and Electrasol® Automatic Dishwashing |
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| Detergents have been approved for use in all GE dishwashers. |
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| • To remove suds from the tub, open the dishwasher and let suds |
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| evaporate. Add 1 gallon of cold water to the tub. Close and latch the |
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| dishwasher. Pump out water by pressing the START/RESET pad; then |
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| immediately press the START/RESET pad again. Repeat if necessary. |
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| Rinse agent | • Always wipe up rinse agent spills immediately. |
| was spilled |
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Stained tub interior | Detergent with | • Some detergents contain colorant (pigment or dyes) that will discolor |
| colorant was used | the tub interior with extended use. Check the detergent cup for signs |
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| of any discoloration. If cup is discolored, change to detergent without |
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| any colorant. Cascade®, Cascade® Complete and Electrasol® Automatic |
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| Dishwashing Detergents have been approved for use in all |
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| GE dishwashers. |
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| Some | • Use of the RINSE ONLY cycle (on some models) after adding the dish |
| foods can stain | to the load can decrease the level of staining. |
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Dishes don’t dry | Low inlet water | • Make sure inlet water temperature is correct. |
| temperature | • Select HI TEMP RINSE and/or HEATED DRY. |
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12 | Rinse agent dispenser | • Check the rinse agent dispenser. |
is empty |
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