CUSTOMER CARE 9
Before you call for service or assistance ...
Check the things you can do yourself.
Refer to your Use & Care Manual and check...
1.Your product is correctly installed
2.You are familiar with its normal operation
If after checking these points you still need assistance, please refer to the following or contact us through our website: www.fisherpaykel.com.
In New Zealand if you need assistance ...*
Call your Fisher & Paykel retailer who is trained to provide information on your product, or if we can be of any further help, please contact our Customer Care Centre.
NEW ZEALAND: Toll Free 0800 FP CARE 0800 37 2273
Email: customer.care@fp.co.nz
Fax: (09) 273 0656
Postal Address: PO Box 58732, Greenmount, Auckland
In Australia if you need assistance ...*
Call the Fisher & Paykel CUSTOMER CARE CENTRE and talk to one of our Customer Care Consultants.
AUSTRALIA: Toll Free 1300 650 590 from anywhere within Australia
Email: customer.care@fp.com.au
Phone: (07)3826 9100 Fax: (07) 3826 9298
Postal Address: PO Box 798 Cleveland, QLD 4163
If you need service ...*
Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel AUTHORISED SERVICE CENTRES whose fully trained technicians can carry out any service necessary on your product. Your State Office or our Customer Care Centre can recommend an AUTHORISED SERVICE CENTRE in your area.
Please provide, name and address, model number, serial number, date of purchase and a complete description of the problem. This information is needed to provide a better response to your request for assistance.