Fisher & Paykel DD224P5, DD124P5 manual Service, Before you call for service or assistance

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Service

Before you call for service or assistance ...

29

US CA

Check the things you can do yourself. Refer to the installation instructions and your user guide and check that:

1Your product is correctly installed.

2You are familiar with its normal operation.

3If the circuit breaker tripped or the fuse blown.

4 If there is a power outage in the area.

If after checking these points and you still need assistance, please contact your local DCS authorized service agency or DCS Customer Care Representative for warranty service. Our number is (888) 281-5698. Please have the following information ready before you call:

•Model Number (can be found inside of the cabinet, bottom left of the top drawer)

•Serial Number (can be found inside of the cabinet, bottom left of the top drawer)

•Date of installation

•A brief description of the problem

Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction, please email us at support@dcsappliances.com or write:

Fisher & Paykel Appliances, Inc. Attention: DCS Customer Care 5900 Skylab Road Huntington Beach, CA 92647

www.dcsappliances.com

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Contents DishDrawer Contents Important safety precautions Safety and warningsMaintenance InstallationOperational Controls Childlock Power failureWash program selector Eco button optionalLoad dishes OperationStart FinishEco wash program when to use Wash program chartStandard wash program when to use Vacation time US CA 10 Caring for your dinnerwareWash Program Normal Cycle Detergent Quantities Dishwasher standards test 11 US CARinse Agent Recommended Loading PatternDrain filter access panel US CA 12 AccessoriesBasket Mega rackCutlery basket AccessoriesCup racks US CA 14 Loading How to load your DishDrawerHow not to load your DishDrawer Loading 15 US CAFilling the detergent dispenser Detergent dispenserWash type Wash program Detergent quantities Detergent quantitiesHard water situations Soft water situationsRinse agent dispenser Rinse agent indicator lightFilling the rinse agent dispenser How much rinse agent to useRinse Agent setting Option adjustmentsAuto Power setting End of Wash Program BeepsAdjustment US CA 20 Option adjustmentsMake an SaveCleaning the surfaces User maintenance instructionsCleaning the drain filter User maintenance instructionsCleaning the drain filter, spray arm Filter plate Cleaning the spray arm and filter plate Troubleshooting DishDrawer will IntermittentNot start DishDrawerHow to attend to a fault code Fault codesHow to recognize a fault code Fault Codes Possible Causes What to Do Fill Fault Before you call for service or assistance ServiceLimited warranty WarrantyHow long does this limited warranty last? This warranty does not coverCommercial use No other warranties