Thermador PH36GS, PH54GS manual Before Calling Customer Service, How to Obtain Service or Parts

Page 13

Service

Before Calling Customer Service

Use the suggestions in the table below before calling for service to avoid service charges.

Problem

 

Suggested Solution

 

 

Noise during operation

Some noise is normal do to vibration and air movement.

 

Excessive noise could indicate one of the following:

 

a)

ductwork is too small / undersized

 

b)

ductwork is too large / oversized

 

c)

ductwork is loose

 

d)

transition is too small or is loose

 

e)

wood screws are not fully tightened

 

f)

loose screws in trim parts, etc.

 

Check Installation Manual to verify that ductwork is the proper size. Tighten

 

screws.

 

 

 

Noise when unit is off

Backflow flap on outside of duct wall cap moves with the wind. This is normal.

 

 

 

Fan blower does not work

a)

Power supply is insufficient.

 

b)

Electrical wiring is incorrectly connected.

 

See Installation Manual for further information.

 

 

Lights hum

A slight hum is normal.

 

 

 

Hood trips breaker

a)

Electrical wiring is incorrectly connected.

 

b)

Circuit is not sufficient.

 

See Installation Manual for further information.

 

 

 

 

 

Table 2: Troubleshooting

How to Obtain Service or Parts

 

 

 

We want you to remain a satisfied customer. If a problem

 

 

 

comes up that cannot be resolved to your satisfaction

 

 

 

please let us know.

 

 

 

To reach a service representative, see the contact

 

 

 

information at the back page of the manual. Whether you

 

 

 

write or call, please provide us with the Model Number,

 

 

 

Serial Number and Date of Original Purchase or

 

 

 

Installation.

 

 

 

How to Find the Model Number

 

 

 

The Data Rating Plate shows the Model and Serial

 

 

Data Rating

Numbers. Please provide this information when requesting

 

 

service. The Data Rating Plate is located on the frame

 

 

Plate is on the

behind the filter spacer. Remove the filter spacer to view it.

 

 

frame behind

 

 

 

spacer

 

 

 

 

 

 

 

Figure 6: Data Rating Plate Location

English 8

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Contents I D E Thermador Professional PH Series Wall Hoods Page Page Table of Contents Blower IntroductionVoltage AC Blower Current Circuit Breaker Important Safety Instructions SafetyImportant Safety Instructions Operating the Hood OperationHood Control Buttons Hood Control Panel for 27 Depth ModelsClean Filter Reminder Delay shut offOff Fan SpeedCleaning Care and CleaningFilter, Filter Spacers, and Grease Tray Cleaning To Remove Filters and Grease TraysMaintenance Maintenance and ServiceHalogen Light Replacement Heat Lamp ReplacementBefore Calling Customer Service ServiceHow to Obtain Service or Parts How to Find the Model NumberStatement of Limited Product Warranty Product Registration Table des matières Ventilateur à distance 600 pi 3/min Consignes de Sécurité Consignes DE Sécurité Importantes Fonctionnement de la hotte FonctionnementBoutons de contrôle de la hotte Off hors champ Delay arrêt à retardementFan Speed vitesse du ventilateur Auto seulement pour les modèles de 27 poNettoyage Entretien et NettoyageNettoyage de la surface de la hotte Nettoyage des filtres et du plateau à graisseEntretien Entretien et ServiceLampes Infrarouges modèles de 27 po Ampoules HalogènesComment obtenir du service ou des pièces Avant dappeler pour du serviceProblème Solution Suggérée Comment trouver le numéro de modèleÉnoncé de Garantie Limitée du Produit Enregistrement du produit Índice de materias Introducción Seguridad Precaución Funcionamiento de la campana FuncionamientoPerillas de control de la campana Auto sólo para los modelos de 27 pulg DelayAviso de limpieza de los filtros Luces encender/media luz/apagarLimpieza Cuidado y limpiezaLimpieza de la superficie de la campana Para quitar los filtros y la bandeja para la grasaLuces Mantenimiento y ServcioLámparas Infrarrojas modelos de 27 pulg Bombillas HalógenasServicio Problema Solución RecomendadaCómo obtener servicio o piezas Cómo encontrar el número de modeloCobertura de esta garantía y a quiénes se aplica Declaración de Garantía Limitada del ProductoCómo obtener servicio Duración de la garantíaExclusiones de la garantía Producto fuera de garantíaRegistración del producto Parts & Accessories ServicePièces et Accessoires Entretien
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PH36GS, PH30HS, PH36HS, PH42GS, PH48GS specifications

The Thermador PH54GS, PH48HS, PH48GS, PH42GS, and PH36HS are a distinguished range of built-in refrigeration solutions, seamlessly combining style, efficiency, and advanced technology to enhance any kitchen environment. Each model in this collection is designed to provide optimal food preservation while offering a variety of features that cater to the needs of modern culinary enthusiasts.

The Thermador PH54GS features a spacious 54-inch design that offers ample storage space for all your cooling needs. It boasts a top-of-the-line cooling system that maintains consistent temperatures, ensuring fresh food for longer periods. The model incorporates a sleek stainless-steel finish that adds elegance to any kitchen. Furthermore, advanced magnetic door seals help retain cold air, leading to energy efficiency.

The PH48HS is another stunning model that measures 48 inches. It comes equipped with the innovative Cool Air Flow system, providing even airflow and temperature distribution throughout the interior. This model also features a unique Dual Compressor system that minimizes temperature fluctuations, keeping food fresher longer. Additionally, LED lighting illuminates the interior, allowing for easy visibility and a premium look.

Moving to the PH48GS, this 48-inch unit champions flexibility with adjustable shelving and various storage compartments. Its high-quality glass shelves can hold heavy items while allowing bright LED lights to shine through, enhancing visibility. The unit is also equipped with a filtered water dispenser, ensuring clean drinking water is readily available.

The PH42GS, a 42-inch option, offers similar features with a focus on convenience. Its integrated ice maker supplies a steady stream of fresh ice, perfect for entertaining or daily hydration. The model also boasts a sophisticated touchscreen control panel that allows users to personalize their cooling settings with ease.

Lastly, the PH36HS is a compact yet powerful 36-inch refrigeration solution. Its sleek design and smart storage solutions, like adjustable bins, make it ideal for smaller kitchens without compromising on functionality. This model also emphasizes energy savings, designed with insulation that minimizes energy loss.

In conclusion, the Thermador PH series is an exceptional choice for discerning homeowners seeking stylish, efficient refrigeration. With innovative technologies, ample storage, and customizable options, these models redefine luxury and functionality in the kitchen.