Thermador CET365, CET304, CEP365, CEP304, CEP456 manual Troubleshooting, HOW to Obtain Service

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CET/CEP Cooktop Care and Use Manual

Cooktop Care and Maintenance

Troubleshooting

Before calling for service, check these suggestions to avoid unnecessary service charges.

QUESTION

 

SUGGESTED SOLUTIONS

 

 

Element cycles on the highest setting

• This is normal.The temperature limiter operates

 

automatically to protect the glass ceramic surface

 

 

 

 

from extreme high temperature damage.

 

 

Element cycles more than usual

• Pan base is warped and not making full contact with

 

the heating surface.

 

 

 

• Base diameter of pan is too small for the size of the

 

 

element.

 

• Pan ingredients have boiled dry.

 

• Material of pan is a poor heat conductor; heat

 

 

transfers too slowly

 

• Element turned on without a pan in place.

 

 

(CET Models or CEP with ZONE SMART turned off.))

 

 

 

A slight odor is noticeable when an

• It is normal and will disappear after several uses.

element is turned on

 

 

 

 

 

Flashing control lights

Signals an incomplete setting; requires another

 

 

action.

 

 

For example, the flashing light rings require touching

 

 

a numbered heat setting.

 

 

 

Cooktop controls will not turn on

Control panel is LOCKED. Touch and hold Panel

 

 

Lock until the light turns off.

 

• Check the power source to see if a fuse has blown

 

 

or if the circuit breaker tripped.

 

 

The cooktop has switched itself off

• The Power Pad or Element Pad was unintentionally

 

 

touched. Reset the control.

 

 

 

Replacement razor blades for the

The scraper is packaged with single edge, stainless

 

steel blades. Use a standard single-edge blade for

scraper

 

 

replacement.

 

 

 

 

 

HOW TO OBTAIN SERVICE

For authorized service or parts information, call 800/735-4328.We want you to remain a satisfied customer. If a problem does come up that cannot be resolved in your satisfaction, please let us know.

Write: Thermador Customer Call Center, 5551 McFadden Avenue, Huntington Beach CA 92649 or call 800/ 735-4328. Whether you write or call, please provide us with the Model Number, Serial Number and Date of Original Purchase or Installation.

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Contents Care and Use Manual Special Message to Our Customers Table of Contents Never Pick UPA Flaming PAN.You may Read ALL Instructions Before Usingyour CooktopFire Department Do not store flammable materials on or near the cooktopCooktop is for cooking. Never use it to warm or heat a room Votre sécurité nous concerne Avant LA Première Utilisation DE Votre Table DE CuissonEnlevez toutes les etiquettes et l’emballage Les Pratiques De Sécurité Cooktop Models CEP456Getting to KnowYour Cooktop Controls Cooktop Operating Instructions Before Using the Cooktop for the First TimeIndicator Lights Retained HeatElements Pan Sizing Setting the Controls Zone SmartUsing a single element With Zone SMART, Pan Sensing Only Pan Sensing and Sizing GuidelinesTo turn off the Zone Smart feature Setting the Controls CET ModelsTo change cook settings when cooking Setting the Controls CET ModelsUsing Proper Cookware CookwareSpecialty Pans Heat Settings for Radiant and Bridge Elements Type of Food Heat SettingsAvoid These Cleaners Cleaning GuideRecommended Cleaners How to use a Razor Blade ScraperType of Soil Special Care ChartPossible Solution Require Immediate RemovalTroubleshooting HOW to Obtain ServiceLimited THREE-YEAR Warranty Thermador Cooktop WarrantyFull ONE- Year Warranty See Page 16 to learn how to obtain serviceModel Number Serial Number

CEP456, CET365, CEP304, CEP365, CET304 specifications

The Thermador CET304, CEP365, CEP304, CET365, and CEP456 cooktops are part of Thermador's distinguished line of cooking appliances, known for their innovation, performance, and elegant design. These cooktops offer a robust cooking experience backed by advanced technology and versatile features that can meet the needs of both professional chefs and home cooks alike.

The CET304 model stands out with its impressive 30-inch size, featuring four powerful burners. It includes a high-performance 18,000 BTU burner that delivers rapid boiling capabilities, perfect for quick meal preparation. Moreover, the cooktop’s precise temperature control allows users to simmer sauces or melt chocolate without the risk of burning.

For those seeking a more expansive cooking space, the CEP365, boasting a 36-inch configuration, is an ideal choice. This model enhances culinary flexibility with its five burners, including a dedicated simmer burner that provides gentle heat for delicate dishes. The sleek, stainless steel surface is not only aesthetically pleasing but also easy to clean, ensuring that your kitchen remains looking pristine.

The CEP304 is another stellar option within this series, featuring a 30-inch design that emphasizes function and form. It includes multiple high-efficiency burners, allowing for simultaneous cooking of various dishes. It is complemented by a heavy-duty cast-iron grates that provide superior durability while facilitating smooth transitions between burners.

The CET365 model caters to those who desire both form and function. This 36-inch cooktop features dual-stacked burners, enhancing versatility by allowing cooks to move seamlessly between high heat for boiling and low heat for simmering. The intuitive control knobs are ergonomically designed for ease of use, further enhancing the cooking experience.

Finally, the CEP456 model excels with its 45-inch expansive layout, making it a favorite among those who frequently entertain or have larger families. It accommodates a range of cooking styles, equipped with six burners, including a griddle option that allows for versatile meal preparation. This cooktop is also compatible with various kitchen designs, providing an upscale look with invaluable performance.

All models incorporate cutting-edge technologies such as smart cooking features, allowing users to manage temperatures and settings via their smartphones. With their powerful burners, sleek designs, and user-friendly functionality, Thermador's CET and CEP models set a high standard for modern cooking appliances, merging efficiency with elegance in the heart of the kitchen.