Samsung RSG257AARS, RSG257AAWP user manual Troubleshooting

Page 29

troubleshooting

PROBLEM

SOLUTION

 

 

The refrigerator does not

• Check that the power plug is properly connected.

work at all or it does not

• Is the temperature control on the display panel set to the correct

chill sufficiently.

temperature? Try setting it to a lower temperature.

 

• Is the refrigerator in direct sunlight or located too near a heat source?

 

• Is the back of the refrigerator too close to the wall and therefore keeping air

 

from circulating?

 

 

The food in the fridge is

• Is the temperature control on the display panel set to the correct

frozen.

temperature? Try setting it to a warmer temperature.

 

• Is the temperature in the room very low?

 

• Did you store the food with a high water content in the coldest part of the

 

fridge?

 

 

You hear unusual noises

• Check that the refrigerator is level and stable.

or sounds.

• Is the back of the refrigerator too close to the wall and therefore keeping air

 

from circulating?

 

• Was anything dropped behind or under the refrigerator?

 

• A “ticking” sound is heard from inside the refrigerator. This is normal and

 

occurs because various accessories are contracting or expanding in relation

 

to the temperature of the refrigerator interior.

 

 

The front corners of

• Some heat is normal as anti-condensators are installed in the front corners of

the appliance are hot

the refrigerator to prevent condensation.

and condensation is

• Is the refrigerator door ajar? Condensation can occur when you leave the

occurring.

door open for a long time.

 

• Water condensation in the drawer may occur when storing vegetables and it

 

will be removed naturally as time passes.

 

 

Ice is not dispensing.

• Did you wait for 12 hours after installation of the water supply line before

 

making ice?

 

• Is the water line connected and the shut-off valve open?

 

• Did you manually stop the ice making function? Make sure Ice Type is set to

 

Cubed or Crushed.

 

• Is there any ice blocked within the ice maker bucket?

 

• Is the freezer temperature too warm? Try setting the freezer temperature lower.

 

 

You can hear water

• This is normal. The bubbling comes from the refrigerant coolant liquid

bubbling in the

circulating through the refrigerator.

refrigerator.

 

 

 

There is a bad smell in

• Has a food item spoiled?

the refrigerator.

• Make sure that strong smelling food (for example, fi sh) is wrapped so that it

 

is airtight.

 

• Clean out your freezer periodically and throw away any spoiled or suspect food.

 

 

Frost forms on the walls

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

of the freezer.

• Allow suffi cient space between the foods stored for effi cient air circulation.

 

• Is the freezer door closed properly?

 

 

Water dispenser is not

• Is the water line connected and the shut-off valve open?

functioning.

• Has the water supply line tubing been crushed or kinked?

 

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

 

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03 TROUBLESHOOTING

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Contents Free Standing Appliance SamsungKEY Features of Your NEW Refrigerator Do not plug several appliances into the same power socket Safety InformationSevere Warning Signs Do not use aerosols near the RefrigeratorDo not put a container filled with water on the Refrigerator Do not insert the power plug with wet handsDo not disassemble or repair the Refrigerator by yourself Unplug the Refrigerator before changing the interior lightDo not put your hands under the appliance Never unplug your Refrigerator by pulling on the power cordDo not store articles on the top of the appliance Safety Information Contents When moving your refrigerator Getting Ready to Install the RefrigeratorRSG257 Setting UP the RefrigeratorReattaching the Water Supply Line Setting UP the Refrigerator DoorsSeparating the Water Supply Line from the Refrigerator Removing the freezer door Removing the Fridge Door Levelling the Refrigerator When the Freezer part is lower than the Fridge partWhen the Fridge part is lower than the Freezer part When the door of the freezer is higher than the fridge Making Minor Adjustments to the DoorsChecking the Water Dispenser Line Connecting to the water supply lineConnecting the water line to the Refrigerator Installing the Water LineInstalling the water filter Cover filter Using the Control Panel / Digital Display Using the Digital Display Child Lock Controlling the TemperatureIce Off No Ice Using the ICE and Cold Water DispenserStoring Food Storing Food in the Fridge Storing Food in the FreezerShelves Freezer/Fridge Removing the FREEZER/FRIDGE AccessoriesCleaning the Interior Cleaning the RefrigeratorCleaning the Exterior Cleaning the Rubber door sealsChanging the LED Type Lighting Changing the Interior LightsChanging the Water Filter Using the Doors To Remove the Ice Bucket Using the ICE MakerTroubleshooting Samsung Refrigerator WarrantySamsung Customer Care Center Country Call Or Visit US Online AT Write Questions or COMMENTS?
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