Troubleshooting
If you have any problems with your appliance, you should check the troubleshooting prior to calling CDA Customer Care to prevent unnecessary service calls and potential cost.
If the appliance is not working
•Check there is power to the appliance:
•The house fuses are intact and the fuse in the plug has not blown.
•The thermostat is not set to 0 (off position).
•The plug socket is functioning fine. To check this, plug another electrical appliance in to see if the socket is working.
•The temperature of the room is adequate (10oC or above).
The appliance is working, but not very well
•The appliance is not overloaded.
•The thermostat is set to an appropriate temperature.
•The door is closing properly.
•The cooling system at the rear of the appliance is clean and free of dust, and not touching the rear wall.
•There is enough ventilation at the side and rear walls.
•The temperature of the room is adequate (10oC or above).
The appliance is noisy
•The appliance is level and stable.
•The side and rear walls are clear, and there is nothing resting on the appliance.
•The cooling gas in the refrigerator will make a slight bubbling noise, even when the compressor is not running.
There is water in the lower part of the refrigerator compartment
•The drain hole in the channel at the back of the compartment is clear.