Beko AP930 manual Complaint Possible Reason Solution

Please read this list carefully before calling for service. See Guarantee Details on page 37.

	Complaint	Possible Reason	Solution
	Freezing of the food in the	• This is normal if the adjustment slider is at Chiller	• Switching the adjustment slider to the crisper position.
			• Moving the vegetables from this compartment to the upper crisper.
	bottom drawer (crisper /	Compartment (0ºC) position.
			• Icing up on the outer surfaces of foodstuff such as meat is normal.
	Chiller.	Ambient temperature is very low (around or lower
		than 10 ºC)
	Condensation on the side wall	• Very cold ambient conditions.	• Switching the thermostat to a colder degree. (2 °C)
	of the fridge compartment.	• Frequent opening and closing of the door.
		• Highly humid ambient conditions.	• Decreasing the time the door is left open or using it less frequently.
			• Covering the food stored in open containers with a suitable material.
		• Storage of food containing liquid in open containers.
			• Wipe the condensation using a dry cloth and check if it persists.
		• Leaving the door ajar.
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	Compressor is	The fridge is in defrost cycle.	This is normal for a full-automatically defrosting refrigerator.
	not running		Defrosting cycle occurs periodically.
		The appliance is not plugged into the socket.	Be sure that the plug is properly insert it into the socket.
		There is a power failure.	Call your electricity supplier.
	The fridge is running	Your new refrigerator may be larger than the	This is quite normal. Large refrigerators operate for a longer
	frequently or for a long time.	previous one.	period of time.
		The ambient room temperature may be high.	This is quite normal.
		The refrigerator might have been plugged in recently	Cooling down of the refrigerator completely may last for a couple
		or might have been loaded with food.	of hours longer.
		Large amounts of hot food might have been put	Hot food causes longer running of the refrigerator until they
		in the refrigerator recently.	reach the safe storage temperature.
		Doors might have been opened frequently or left	The warm air that has entered into the refrigerator causes the
		ajar for a long time.	refrigerator to run for longer periods. Open the doors less frequently.
		Freezer or fridge compartment door might have	Check doors close fully.
		been left ajar.

	Complaint	Possible Reason	Solution
	The fridge is running	The refrigerator is adjusted to a very	Adjust the refrigerator temperature to a warmer degree and wait
		low temperature.	until the temperature is achieved.
	frequently or for a long
		Door seal of the fridge or freezer may be soiled,	Clean or replace the seal. Damaged/broken seal causes the
	period of time.
		worn out, broken or not properly seated.	refrigerator to run for a longer period of time in order to maintain
			the current temperature.
	Having very low
	temperatures
	Freezer temperature is very low	The freezer temperature is adjusted to a very low	Adjust the freezer temperature to a warmer degree and check.
	while the fridge temperature is
	sufficient.	temperature.
	Fridge temperature is very low while	The fridge temperature is adjusted to a very	Adjust the fridge temperature to a warmer degree and check.
	the freezer temperature is sufficient.	low temperature.
	Food kept in the fridge drawers	The fridge temperature is adjusted to a very	Adjust the fridge temperature to a warmer degree and check.
	freeze.	low temperature.
	Meat kept in the Chiller	Meat should be kept just below the freezing point of	Formation of ice crystals is normal because of the water contant
	compartment freezes.	water to have them retain their freshness for a long	in the meat.
33		period of time.
	Having very high temperatures.
	Temperature in the fridge or freezer	The fridge temperature is adjusted to a very	Change the temperature of the fridge or freezer until the fridge or
	is very high.	high degree.	freezer temperature reaches to a sufficient level.
		The fridge temperature is adjusted to a very high degree. Fridge	Change the temperature of the fridge or freezer until the fridge or
		adjustment has an effect on the temperature of the freezer.	freezer temperature reaches to a sufficient level.
		Doors might have been opened frequently or left ajar	Warm air rushes into the fridge or freezer when the doors are
		for a long time.	opened. Open the doors less frequently.
		The door might be left ajar.	Close the door completely.
		Large amounts of hot food might have been put in	Wait until the fridge or freezer reaches the desired temperature.
		the refrigerator recently.
		The refrigerator might have been plugged in	Cooling down of the refrigerator completely takes time because of
		recently.	the size.
	Fridge temperature is very high	The fridge temperature is adjusted to a very cold	Adjust the fridge to a warmer temperature.
	while the freezer temperature is at
	sufficient level.	degree.