Guarantee Details, Solution Possible Reason Complaint

Solution

Possible Reason

Complaint

Set the temperature of the freezer Compartment as described in the user manual or check the freezer compartment door
warm or	was not closed properly
is too	door
Freezer compartment	Freezer compartment

Ice cubes are melting, slushy

freezer compartment	temperature
ice until	to setting
Wait for	reaches

Power failure

It is normal. After 2-3 seconds, cube ice would be despensed

before the ice cube option, crush ice	dispensed
Just	was


	It is normal , don’t worry
pass crusher side and can		during the cube ice option
ice cubes may		by the crushers
One or two		be crushed
cube option is selected but crush	is dispensed
Ice	ice

Check the door closing
closed properly or	frequently
door is not	is used very
Freezer compartment	freezer compartment

Reduce the set temperature of the freezer	compartment cold enough
Temperature control of freezer compartment is not	set cold enough

Ice cube formation is slow

Water Dispenser

Check the water pipes

There is folding on water tubes between refrigerator kinked water pipes

Water Dispenser does not work Water supply line turned off or not connectedCheck/Connect the water supply line

Use impulsive pump

Water pressure is not enough

Press the latch for at least one minute

The air entrapped in the system

Dispense water until cool water is dispensed

Water dispenser is not used for a long time

First glass of water is warm

sure anti-condensation swicth is pressed and	the refrigerator a warmer setting
Be	set

Water in the system is frozen ice dispenser works

Water dispenser does not work but

Poor Taste/Odor

the system		impulsive
until all the water in		water container with
Despense water is replenished		Use filter or use pump
a long time		the main water supply line
used for		water in
Dipenser was not		Low quality of the
	Ice cubes/Water have poor taste/odor

Empty and clean the icebank

Icebank is not clean

Sound and Noise come from Dispenser

It is normal

Sounds of water flowing in the dispenser

Whirring sound

Noise produced by ice dropping and hitting to icebank It is normal

Rumbling sound

The sound comes from the motor and the selonoids It is normal

Whizz and Click sound

GUARANTEE DETAILS

Your new Beko product is guaranteed against the cost of breakdown repairs for twelve months from the date of the original purchase.

What is covered?

•Repairs necessary as a result of faulty materials, defective components or manufacturing defect.

•The cost of functional replacement parts, but excluding consumable items.

•The labour costs of a Beko approved repairer to carry out the repair.

What is not covered?

•Transit, delivery or accidental damage or misuse and abuse.

•Cabinet or appearance parts, including knobs, flaps, handles or container lids.

•Accessories or consumable items including but not limited to, ice trays, scrapers, cutlery baskets, filters and light bulbs.

•Repairs required as a result of unauthorised repair or inexpert installation that fails to meet the requirements contained in the user instruction book.

•Repairs to products used on commercial or non-residential household premises.

•Loss of frozen food in freezers or fridge/freezers. (Food loss insurance is often included within your household contents insurance policy, or may be available separately from your retailer).

Important notes.

•Your Beko product is designed and built for domestic household use only.

•The guarantee will be void if the product is installed or used in commercial or non-residential domestic household premises.

•The product must be correctly installed, located and operated in accordance with the instructions contained in the User Instructions Booklet provided.

•Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing Machines, Dishwashers and Electric Cookers

•Gas Cookers must only be installed by a CORGI (or BORD GAIS) registered Gas Installer.

•The guarantee is given only within the boundaries of the United Kingdom and the Republic of Ireland.

•The guarantee is applicable only to new products and is not transferable if the product is resold.

•Beko disclaims any liability for incidental or consequential damages.

The guarantee does not in anyway diminish your statutory or legal rights.