ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only FSP® replacement parts. These parts will fit right and work right because they are made with the same precision used to build every new ROPER® appliance.
To locate FSP® replacement parts in your area, call us or your nearest designated service center.
In Canada, call
In the U.S.A.
Call the Roper Customer eXperience Center toll free:
1-800-44-ROPER (1-800-447-6737).
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors, and service companies. Roper designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.
To locate the Roper designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to us with any questions or concerns at:
Roper Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
In Canada
Call our Whirlpool Canada LP Customer Interaction Centre toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Warranty information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide
For further assistance
If you need further assistance, you can write to us with any questions or concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
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