Malfunction
uRemove the drawer.
uClean the ice cube tray with warm water. If necessary, use mild
Switch the IceMaker on again.
uPress the ON/OFF button until the LED shines, then slide in the drawer.
The IceMaker starts producing ice cubes. If
throw away the first three loads of ice cubes to get rid of any
remaining
6.4 Customer service
First check whether you can correct the fault yourself by refer- ence to the list (see Malfunction). If this is not the case, please contact the customer service whose address is given in the enclosed customer service list.
WARNING
Risk of injury if repair work is not carried out professionally!
u Have any repairs and action - not expressly specified - on the appliance and mains cable carried out by service personnel only. (see Maintenance)
u Read the appliance designation
Fig. 17 (1), service No. Fig. 17 (2) and serial No. Fig. 17 (3) off the type plate located inside the appliance on the left- hand side.
Fig. 17 u Notify the customer service, specifying the fault, appliance designation Fig. 17 (1), service No. Fig. 17 (2) and serial No.
Fig. 17 (3).
w This will help us to provide you with a faster and more accu- rate service.
u Keep the appliance closed until the customer service arrives.
w The food will stay cool longer.
u Pull out the mains plug (not by pulling the connecting cable) or switch off the fuse.
7 Malfunction
Your appliance is designed and manufactured for a long life span and reliable operation. If a malfunction nonetheless occurs during operation, check whether it is due to a handling error. In this case you will have to be charged for the costs incurred, even during the warranty period. You may be able to rectify the following faults yourself:
Appliance does not work. | |
→ | The appliance is not switched on. |
u | Switch on the appliance. |
→ | The power plug is not properly inserted in the wall socket. |
u | Check power plug. |
→ | The fuse of the wall socket is not in order. |
uCheck fuse.
The compressor runs for a long time.
→ The compressor switches to a low speed when little cold is needed. Although the running time is increased as a result, energy is saved.
u This is normal in
uThe compressor runs for longer in order to rapidly cool the food. This is normal.
A LED on the bottom rear of the appliance (at the compressor) flashes regularly every 15 seconds*. → The inverter is equipped with a diagnostic LED. u The flashing is normal.
Excessive noise.
→ Due to the various speed steps,
u The sound is normal.
A bubbling and gurgling noise.
→ This noise comes from the refrigerant flowing in the refriger- ation circuit.
u The sound is normal.
A quiet clicking noise.
→ The noise is produced whenever the refrigeration unit (motor) automatically switches on or off.
u The sound is normal.
A hum. It is briefly a little louder when the refrigeration unit (the motor) switches on.
→ The refrigeration increases automatically when the Super- Frost, function is activated, fresh food has just been placed in the appliance or the door has been left open for a while.
u The sound is normal.
→ The ambient temperature is too high. u Solution: (see 1.2)
A low hum.
→ The sound is produced by air flow noise of the fan. u The sound is normal.
Vibratory noise.
→ The appliance is not fixed to the ground. The running of the cooling unit therefore makes objects and adjacent furniture vibrate.
u Adjust appliance via the
Hum of the water tank pump.*
→ When water is pumped out of the water reservoir, a brief hum of the pump can be heard.
u The sound is normal.
The SuperFrost button flashes together with the tempera- ture display.
→ There is a fault.
uPlease contact the
All LEDs are illuminated in the refrigerator compartment temperature display.
→ Demo mode is activated.
uPlease contact the
The outer surfaces of the appliance are warm*.
→ The heat of the refrigeration circuit is used to prevent condensate from forming.
u This is normal.
The IceMaker cannot be switched on. *
→ The appliance and therefore the IceMaker are not connected.
u Connect the appliance to the mains (see Putting into opera- tion).
The IceMaker does not make any ice cubes.* | |
→ | The IceMaker is not switched on. |
u | Switch on the IceMaker. |
→ | The drawer of the IceMaker is not properly closed. |
u | Close the drawer properly. |
→ | The water tank is not correctly inserted. |
u | Insert the water tank. |
→ | There is not enough water in the water tank. |
u | Fill the water tank. |
14 | * Depending on model and options |