Perlick HP15 Troubleshooting, Applies to Signature Series models only, Problem Cause Solution

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PERLICK RESIDENTIAL INSTALLATION MANUAL

 

TROUBLESHOOTING

DANGER

 

If the unit appears to be malfunctioning, read through the OPERATION section of this manual first. If the problem persists, check this troubleshooting section to see if you can refer to the cause and remedy of the problem and resolve it without a service call.

Never attempt to repair or perform maintenance on the unit until the main electrical power to the unit has been disconnected!

Problem

Cause

 

Solution

 

 

 

 

No interior light

Bulb is loose

Tighten bulb

 

 

 

 

 

Bulb is burnt out

Replace bulb

 

 

 

 

LED board is inoperable

• Contact Perlick Technical Service at

 

 

 

800-558-5592

Light stays on when door switch is closed

Manual switch is on

• Turn manual switch off

 

 

 

 

Door is not making contact with the door

• Makre sure the door closes tightly

 

switch

 

 

 

 

 

 

Noisy operation

Soft sounds from compressor, fan motor and

Normal operation

 

valves heard

 

 

 

 

 

 

 

“Crackling” sound during defrost

Normal operation

LED Controller display is flashing ”P1”*

Thermostat probe has failed

• Contact Perlick Technical Service at

 

 

 

800-558-5592

LED Controller display is flashing “P2”*

Evaporator probe has failed

• Contact Perlick Technical Service at

 

 

 

800-558-5592

LED Controller display is flashing “HA”*

Internal compartment has exceeded the high

• Make sure the door is completely closed.

 

temperature alarm preset value for over 30

• Check the door gasket seal. Replace if

 

minutes.

 

 

necessary.

 

 

 

 

 

• Check the condenser and clean it if

 

 

 

necessary.

 

 

• Make sure the louvered plate is

 

 

 

unobstructed. If surrounding ambient

 

 

 

temperature has recently changed

 

 

 

dramatically, the compartment may be

 

 

 

affected.

 

 

• Make sure the interior light is off.

 

 

• Warm product was recently placed in the

 

 

 

cabinet. Wait 24 hours for the product to

 

 

 

chill and then recheck the temperature.

LED Controller display is flashing “LA”*

Internal compartment has exceeded the low

• Make sure the door is completely closed.

 

temperature alarm preset value for over 30

• Check the door gasket seal. Replace if

 

minutes.

 

 

necessary.

 

 

 

 

 

• If the surrounding ambient temperature

 

 

 

has recently changed dramatically, the

 

 

 

compartment temperature may be

 

 

 

affected.

Unit is not running

No power is going to the unit.

• Home circuit breaker was tripped. Reset

 

 

 

the circuit breaker.

 

 

• ON/OFF keypad is turned off. Turn it on.

 

 

• If it is a Dual-Zone model, check the Dual-

 

 

 

Zone power switch (see page 4).

 

Condenser is dirty.

Clean the condenser

 

 

 

 

* Applies to Signature Series models only

10perlick.com

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Contents Use and Care Guide Perlick Residential Products Warranty Table of ContentsCongratulations Remedy Registration Other Terms and ConditionsSignature Series Models Signature Series Dual-Zone Control Instructions Dial Temperature Control ADA-Compliant & Shallow-Depth ModelsSpring Start-Up LED Replacement Signature SeriesWinterizing 800 558-5592 during normal business hoursStainless Steel Care & Cleaning For Replacement Parts and Accessories Recommended Cleaners for Specific SituationsFor Product Service Job Cleaning Agent CommentsProblem Cause Solution TroubleshootingApplies to Signature Series models only Obstructed Refer to page 5 and 6 of this guide Technical Service atWait 24 hours and recheck Not obstructedThat Inspires
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HA24, HP15, HP48, HP24, HC24 specifications

Perlick offers a range of innovative and stylish refrigeration solutions ideal for both residential and commercial applications. Among their popular products are the HH24, HC24, HP24, HP48, and HP15 models, which are designed to cater to various needs, from beverage storage to compact cooling in limited spaces.

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In summary, Perlick's HH24, HC24, HP24, HP48, and HP15 models showcase a blend of cutting-edge technology, innovative features, and stylish design. They address the diverse storage needs of contemporary consumers, making them ideal for both personal use and professional environments. Each model offers unique advantages, ensuring that there is a perfect fit for every preference and space requirement.