Problem
The lid doesn't close completely.
The lid is difficult to open.
The lamp does not work.
It is too warm in the freezer.
It is too cold inside the freezer.
The appliance does not work at all. Neither cooling nor lighting works.
Possible cause
There is excessive frost.
The lid gaskets are dirty or sticky.
Food packages are blocking the lid.
The lid gaskets are dirty or sticky.
The valve is blocked.
The lamp is defective.
The temperature is not set correctly.
The lid does not close tightly or it is not shut properly.
Before freezing the appliance was not precooled sufficiently.
Large quantities of food to be frozen were put in at the same time.
Food placed in the appliance was too warm.
Products to be frozen are placed too closely to each other.
The lid has been opened often.
The lid has been opened for a long time.
The temperature is not set correctly.
Plug is not connected to the mains socket properly.
Power does not reach the appliance.
The appliance is not switched on.
Solution
Eliminate excess frost.
Clean the lid gaskets.
Arrange the packages in the right way, see the sticker in the appliance.
Clean the lid gaskets.
Check the valve.
Refer to "Replacing the lamp".
Set a lower temperature.
Check if the lid closes well and the gasket is undamaged and clean.
Pre-cool the appliance for enough time.
Wait some hours and then check the temperature again. Next time insert smaller quantities of food to be frozen at any one time.
Allow food to cool to room temperature before storing.
Place the products in a way so that cold air could circulate among them.
Try to not open the lid often.
Do not leave the lid open longer than necessary.
Set a warmer temperature.
Refer to the correct installation instructions provided in this user manuals.
In order to test this try connecting another electrical device to the power outlet.
Switch on the appliance.
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