...the wash results are not satisfactory
The dishes are not clean
●The wrong washing programme has been selected.
●The dishes were arranged in such a way as to stop water reaching all parts of the surface.The baskets must not be overloaded.
●The spray arms do not rotate freely due to wrong arrangement of the load.
●The filters in the base of the washing compartment are dirty or incorrectly positioned.
●Too little or no detergent has been used.
●Where there are limescale deposits on the dishes; the salt container is empty or the wrong level of the water softener has been selected.
●The drain hose connection is not correct.
●The salt container cap is not properly closed.
The dishes are wet and dull
●Rinse aid was not used.
●The rinse aid dispenser is empty.
There are streaks, milky spots or a bluish coating on glasses and dishes
●Decrease rinse aid dosing.
Water drops have dried onto glasses and dishes
●Increase rinse aid dosing.
●The detergent may be the cause. Contact the detergent manufacturer’s consumer care line.
Repairs - After Sales Service
If the unlikely event of your appliance requiring service, or if you wish to purchase spare parts, please contact our extended warranty administrators by telephoning:
0870 010 7887
They will give you details of your local Service Force Centre. Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working”.
When you contact your local Service Force Centre you will need to give the following details:
1.Your name, address and post code
2.Your telephone number
3.Clear and concise details of fault
4.The purchase date (found on your receipt)
5.The model and serial number of the appliance (found on the rating plate - see picture)
So that you always have these numbers at hand, we recommend that you make a note of them here:
Mod. : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PNC : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
S.N. : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Your dishwasher is covered by a 3 year parts and labour guarantee (see separate details given at point of sale). Please retain your purchase receipt safely for the service engineer to verify the purchase details.
Spare Parts
Always insist on genuine spare parts.
An authorised service engineer should service this product and only genuine spare parts should be used.
Under no circumstances should you attempt to repair the machine yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local Service Force Centre by telephoning:
0870 010 7887
An authorised service engineer always insist on genuine spare parts.
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