Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Problem |
| Possible Causes | What To Do | |
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Excessive smoking |
| Excessive soil. | • Touch the CLEAR/OFF pad. Open the windows to | |
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| rid the room of smoke. Wait until the LOCKED DOOR |
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| light goes off. Wipe up the excess soil and reset the |
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| clean cycle. |
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Oven door will not open |
| Oven too hot. | • Allow the oven to cool below locking temperature. | |
after a clean cycle |
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| Do not lock the door with the door latch except when |
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| using the |
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Oven not clean after a |
| Oven controls not properly set. | • See the Using the | |
clean cycle |
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| Oven was heavily soiled. | • Clean up heavy spillovers before starting the clean | ||
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| cycle. Heavily soiled ovens may need to |
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| again or for a longer period of time. |
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“Door” appears in the |
| Latch handle was moved to the | • Move the latch handle to the right only when setting | |
display (on models |
| right but a program other than | the | |
with a door latch) |
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“LOCK DOOR” flashes |
| The | • Close the oven door and on models with a latch, move | |
in the display |
| selected but the door is not | the latch all the way to the right. | |
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| closed and on models with a latch, |
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| the latch was not moved all the |
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| way to the right. |
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LOCKED DOOR light |
| The oven door is locked | • Touch the CLEAR/OFF pad. Allow the oven to cool | |
is on when you want |
| because the temperature | and then, on models with a door latch, unlock the door. | |
to cook |
| inside the oven has not |
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| dropped below the |
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| locking temperature. |
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| On models with a door latch, | • The latch may have been moved, even if only slightly, | |
letter” flash in the display |
| if a function error code appears | from the locked position. Make sure the latch is moved | |
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| during the | to the right as far as it will go. | |
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| check the oven door latch. |
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| You have a function error code. | • Touch the CLEAR/OFF pad. Allow the oven to cool for | |
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| one hour. Put the oven back into operation. |
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| If the function code repeats. | • Disconnect all power to the range for 5 minutes | |
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| and then reconnect power. If the function error |
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| code repeats, call for service. |
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Oven shelves are |
| The nickel shelves (if so equipped) • Apply a small amount of vegetable oil to a paper | ||
difficult to slide |
| were cleaned in a | towel and wipe the edges of the oven shelves with | |
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| The gray | the paper towel. Do not spray with Pam® or other | |
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| (if so equipped) were improperly | lubricant sprays. | |
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| cleaned. |
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“Probe” appears in |
| This is reminding you to enter a | • Enter a probe temperature. | |
the display (some models) |
| probe temperature after plugging |
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| in the probe. |
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