Official Technical Assistance Service (T.A.S.)
Solving Problems
Repairs or interventions carried out by an unqualified serviceman can cause dangerous situations.
Every and any kind of repair or intervention should be done by the manufacturer, authorised agents or qualified technicians.
If you detect any abnormalities in the oven, check the following before you contact T.A.S:
1.Check if the outlet into which the oven is plugged has power. To do so, plug another appliance into the same outlet and check if it works.
2.If the oven lamp switches on, but the food does not heat up, check if the door is well closed (if the door is not properly closed, no microwaves will be produced).
Cord Replacement
If the cord is damaged, it should be replaced by the manufacturer, authorised agents or qualified technicians in order to avoid any dangerous situation and also because special tools are required.