Whirlpool RF385PXE, RF386PXE Troubleshooting, Range does not Work, When SELF-CLEANING Your Oven

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TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 41.

RANGE DOES NOT WORK

	PROBLEM	CAUSE
	Nothing works	•The range is not plugged into a live outlet with the proper voltage.
		(See Installation Instructions.)
		•You have blown a household fuse or tripped a circuit breaker.
		•The control knob is not set correctly. Push in the control knobs before
		turning them.

	The oven does not work	•You have not set the electronic control correctly. Refer to the proper
		instructions.

	The surface cooking	•You have blown a household fuse or tripped a circuit breaker.
	areas will not work	•The coil elements are not plugged in all the way (Model RF385PXE). (See

		“Replacing” on page 32.)
		•You have not set the control knobs correctly. Push the control knobs in
		before turning them to a setting.

WHEN SELF-CLEANING YOUR OVEN

	PROBLEM	CAUSE

	The Self-Cleaning cycle	•You did not press the start/enter pad.
	will not work	•The door is not closed all the way.
		•The door is not closed all the way.

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Contents Part no Rev. C Cubic Foot OvenLook for these tips Thank you for buying a Whirlpool applianceOn next Range SafetyImportant Safety Instructions For units with ventilating hood For self-cleaning rangesLeft front Left rear Right rear Right front Control knob Parts and FeaturesControl Panel Removable storage drawer pParts and Features Setting Recommended USE Using Your RangeUsing the Surface Cooking Areas Using the control knobsOptional canning kit Using cookwareUsing the right cookware makes a big difference Home canning informationHot surface indicator lights Using cookware on ceramic Glass cooktopsCeramic glass cooktop model Food Rack Position Rack placement for specific foodsPositioning Racks and Pans General guidelinesFor Best AIR Circulation Using Aluminum Foil for BakingWhere to place pans When YOU have PlaceUsing the control lock Electronic Oven ControlDisplay/clock Example for 10 minutes Setting the ClockPress the clock pad Example forTime of day STARTING/CANCELING a FunctionTo cancel the minute timer Display counts downExample for bake at 375F BAKING/ROASTINGRoasting meats and poultry Example for set temperature of 350FSave energy and save money Fahrenheit Adjust byThis Number To Cook DegreesFront of rack Rear of rack BroilingExample shows broil at 400F Example shows broil at 325FBroiling guide Approximate TimeRack Minutes Meat Position Side Oven Vent Ceramic glass cooktop modelCoil element model WWARNING ANTI-TIP BracketLower slide rail inside drawer Opening Upper drawer guides Storage DrawerRemoving the storage drawer Replacing the storage drawerBefore YOU Start Before you start the Self-Cleaning cycle, make sure youExample shows 41⁄2-hour cleaning time Setting the ControlsHOW the Cycle Works Self-cleaning tipsCleaning Chart Part HOW to CleanCaring for Your Range Cooktop Porcelain-enamelReflector bowls Ceramic glassRemoving Coil Elements and Reflector Bowls Model RF385PXEReplacing Coil Elements and Reflector Bowls Model RF385PXECoil Elements and Reflector Bowls LIFT-UP Cooktop Model RF385PXECleaning tips To avoid damaging the cooktop, follow these instructionsStore razor blades out of reach of children If There are What to do Steps to followTo remove Removing the Oven DoorTo replace To replace the oven light Oven LightRange does not Work TroubleshootingWhen SELF-CLEANING Your Oven Problem CauseDisplay Messages Cooking ResultsIf YOU Need Replacement Parts For Further AssistanceOur consultants provide assistance with Page Topic IndexWhirlpool will not PAY for Length of Warranty Whirlpool will PAY for Full ONE-YEARWarranty Full FIVE-YEAR