Whirlpool RS6305XY, RS630PXY Before calling for assistance, Problem, Possible Cause, Solution

Page 27

If You Need Assistance

Or service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It-could save you the cost of a service call.

PROBLEM

Nothing will operate

The oven will not operate

The surface units will not operate

Control knob(s) will not turn

POSSIBLE CAUSE

The unit is not wired into a live circuit with proper voltage.

A household fuse has blown or a circuit breaker has tripped.

You have not turned the Oven Selector to BAKE or BROIL.

You have set a delayed start time.

You have not turned the Oven Temperature Control Knob to a temperature setting.

You have not set the automatic MEALTIMERTM clock correctly.

You have not set the automatic MEALTIMER clock’s Stop or Start Time Knobs at the correct time of day.

A household fuse has blown or a circuit breaker has tripped.

You have not plugged in surface units all the way.

You are not setting the control knobs correctly.

You are not pushing in before turning.

SOLUTION

Plug the unit into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Turn the Oven Selector to the desired setting.

Wait for the start time to be reached.

Turn the Oven Temperature Control to the desired setting.

Set the MEALTIMER clock correctly. (See “Using the automatic MEALTIMER” clock” on page 15.)

If a delay start or stop is not desired, the Stop and Start Time Knobs must be turned to the correct time of day. Turn knobs till they pop out.

Replace household fuse or reset circuit breaker.

Plug surface units in all the way. (See “Replacing” on page 19.)

Push control knobs in before turning to a setting.

Push control knob(s) in before turning to a setting.

continued on next page

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Contents ImportantSafety Lnsttuctions Thank you for buying a Whirlpool appliance Your safety is important to usOnly for InstructionsOr injured Or a firePage Page Oven control panel Cooktop control panelSurface unit markers Using the surface unitsSurface heating indicator light This SectionCookware Tips Food Rack Positioning racksPans Home canning informationFor best air circulation Using aluminum foil for bakingUsing the Minute Timer Setting the clockBaking/roasting Adjusting the oven temperature controlCustom broil BroilingBroiling rack Position chartBroiling tips Energy saving tipsTo delay start and stop automatically Using the automatic Mealtimer clockTo start baking/roasting now and stop automatically Oven vent Optional door panel patModel RS630PXY Removing Surface units and reflector bowlsReplacing Removing the oven door To replace the outer window Removing the oven windowModel RS6305XW To remove the outer windowContinuous-cleaning Using foilOven Hand-cleaning Cleaning tipsCleaning Chart Part What To USE HOW to CleanRS630PXY Part What to USE Clean heavily soiled areas or stains. Rinse well with waterTo replace the oven light Oven lightPossible Cause ProblemSolution Before calling for assistanceProblem If you need FSP replace- ment parts If you need serviceIf you are not satisfied with how the problem was solved If you need assistancePage Page Whirlpool will not PAY for Length of WarrantyLimited Warranty For Life Product Whirlpool will PAY for
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