Identifying Printer Problems, Troubleshooting | Sharp AJ-1800

Identifying Printer Problems

Troubleshooting

Click the headings listed below to get information for your printer problem. If you cannot solve your problem after checking everything on the list, please call 1-800-BE-SHARP.

Failed to Install the USB Driver (Windows 98)

Paper is not Fed into the Printer

Paper Jam

Printer Inoperative

Nothing Prints

Uninstalling the Printer Driver

Faint, Uneven or Smeared Print Output

Characters or Graphics are not Printed in Correct Position

Printed Lines are not Straight, or Have Blank Spaces

Unit does not Print in Color

Printing is too Slow

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How to Use the		Printer Properties		Print		Print Status	Sharing Printer		Maintenance	Troubleshooting
Online Manual		Printer Properties		Print		Window	Sharing Printer		Maintenance	Troubleshooting
Online Manual						Window

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Sharp AJ-1800, AJ-2000 manual Identifying Printer Problems, Troubleshooting

Contents

Page Contents How to Use the Online Manual How to Control the Online ManualHow to Print Out the Online Manual How to Use the Online Manual What is the Printer Driver? Items shown below can be setup on each tabOutline of the Printer Driver Printer Properties Starting the Printer Driver using the Start Button Starting the Printer Driver part Starting the Printer Driver through an Application Printer Driver Functions Apply button Main Tab Settings part Orientation PortraitCollate Reverse Order Up Printing Original Size Paper Tab Settings part Use this screen to select the paper size, tray and zoom Paper Size TrayBypass Custom Paper Zoom% Guaranteed area and printable area Quality guaranteed areaPrintable area Advanced Tab Settings part Quality Print QualityMedia Type Output Quality Settings ICM Watermark Tab Settings part Use this screen to set watermarks Watermark Version Tab Settings About button Printing Overview Print Reference Paper Tab Settings Basic Printing part Printing starts according to your preferences How to Print a Watermark Printing a Watermark Enlarge/Reduce the Printed Image Automatic Zooming to the Loaded Paper Printing Multiple Pages on One Printing a Photograph What is the Print Status Window? Outline of the Print Status WindowStarting the Print Status Window Print Status Window Print Status Window Functions Functions of the print status window are shown below Understanding Error Messages Understanding the Status and Program Icon Maintenance Tab Remaining ink indicator window Display print status window when printing Options Tab Sharing the Printer using Windows Networking Sharing Printer Shared Printer Settings Client Settings Input your options, and click the OK buttonButton Maintenance Time to Change the Ink Tank Changing Ink Tank part Open the front cover Remove the old ink tank Properly align the tab when inserting Confirm the ink lamp is not blinking Test Print Head Click the OK buttonChange the print head Cleaning the Print Head Changing the Print Head part Open the front cover Raise the print head latch Lift it straight up to remove Removecase. the new print head from its protectiveLower the print head latch Close the front cover To maintain print quality after changing the printHead, always align the print head Make sure that the test page was printed clearly Aligning the Print Head part Select a pattern sample for Pattern a Click the OK button in the Align print head Dialog boxPrint head will align itself Keeping the Printer Clean Identifying Printer Problems Troubleshooting Troubleshooting Paper is not Fed into the Printer part CHECK1 Is there too much paper in the paper tray?Is the loaded paper too thick or too thin? Trouble feeding stiff envelope or heavy Is the printer on a flat surface? Is the paper curled or folded?Paper tray? Paper Jam Close the jam cover, insert the output trayPress the paper button Make sure the paper lamp is not blinking CHECK1 Is the power cord connected? Printer InoperativeIf all the lamps keep blinking Nothing Prints part CHECK10 Has the printer driver been installed properly? ReferenceUninstalling the Printer Driver Troubleshooting Faint, Uneven or Smeared Print Output CHECK2 Is the orientation of document setting correct? CHECK4 Is the paper loaded correctly? Specify the print quality setting in the printer driver Align the print head Unit does not Print in Color CHECK1 Is the printer driver set to the color print option? Printing is too Slow Is your hard disk fragmented?It is recommended to reduce the size of the file by Index ICM