Sharp AJ-1800, AJ-2000 Identifying Printer Problems

How to Use the

Online Manual Printer Properties Print Print Status

Window Maintenance TroubleshootingSharing Printer

Troubleshooting

Identifying Printer Problems

Click the headings listed below to get information for your printer problem. If you cannot solve your problem after

checking everything on the list, please call 1-800-BE-SHARP.

Paper is not Fed into the Printer

Failed to Install the USB Driver (Windows 98)

Characters or Graphics are not Printed in Correct

Position

Paper Jam

Printer Inoperative

Nothing Prints

Uninstalling the Printer Driver

Faint, Uneven or Smeared Print Output

Unit does not Print in Color

Printing is too Slow

Printed Lines are not Straight, or Have Blank Spaces

Contents

Main Contents Contents How to Use the Online Manual Printer Properties Troubleshooting Print Status Window Print How to Use the Online Manual 1 How to Print Out the Online Manual Outline of the Printer Driver What is the Printer Driver? Page Page Printer Driver Functions "Main" Tab Settings (part 1) "Main" Tab Settings (part 2) Orientation Set the orientation for your documents either to "Portrait" or "Landscape". Order Allows you to change the print out order of your documents. "Main" Tab Settings (part 3) N-Up Printing Orientation Portrait Landscape N-Up Printing 4-Up 2-Up "Paper" Tab Settings (part 1) Use this screen to select the paper size, tray and zoom. How to Use the Online Manual Printer Properties Print Print Status Window Maintenance TroubleshootingSharing Printer "Paper" Tab Settings (part 2) Paper Size Select an appropriate paper size for your document from drop-down list. Paper Selection Select "Tray" or "Bypass" for your print job. Tray "Paper" Tab Settings (part 3) Custom Paper Use custom paper sizes for your document. Fit To Paper Size Zoom[%] "Paper" Tab Settings (part 4) Guaranteed area and printable area "Advanced" Tab Settings (part 1) Set your color and quality preferences for printing using this screen. "Advanced" Tab Settings (part 2) Quality Set the printer output quality settings below. "Output Quality" Settings Set the color matching as well as the brightness, contrast and color balance of an image. "Watermark" Tab Settings (part 1) Use this screen to set watermarks. "Watermark" Tab Settings (part 2) Watermark "Version" Tab Settings Information about the printer driver v ersion is shown on this screen. "About" button Printing Overview Page Page Printing a Watermark Enlarge/Reduce the Printed Image Printing Multiple Pages on One Page Page Outline of the Print Status Window What is the Print Status Window? Starting the Print Status Window Print Status Window Print Status Window Functions The functions of the print status window are shown below. Print Status Window Understanding Error Messages Refer to the table below for an explanation of the printer condition. "Maintenance" Tab Click this tab to conduct print head maintenance, and to check the amount of available ink. Remaining ink indicator window Auto head cleaning Test print head "Options" Tab Sharing the Printer using Windows Networking Shared Printer Settings Client Settings Page Page Maintenance Time to Change the Ink Tank The "Ink low" error message is displayed on the print status window. Page Page Page Page Page Page Page Page Page Maintenance Aligning the Print Head (part 2) Select a pattern sample for "Pattern B". Select pattern samples for "Pattern C" and "Pattern D" respectively. Click the "OK" button in the "Align print head" dialog box. The print head will align itself. Example: Page Identifying Printer Problems Page Paper is not Fed into the Printer (part 1) If you encounter paper loading problems, refer to the check list below. CHECK1 Is there too much paper in the paper tray? CHECK2 Is the top of the following paper fed into the printer? CHECK3 Is the paper guide correctly adjusted to fit the paper? Paper is not Fed into the Printer (part 2) Page Printer Inoperative CHECK1 Is the power cord connected? CHECK2 Is the printer plugged into a working electrical outlet? If all the lamps keep blinking Nothing Prints (part 1) Nothing Prints (part 2) Check your computer. CHECK8 Is there enough computer memory or hard disk space? CHECK9 Is your printer selected correctly in the current application for the print job? CHECK10 Has the printer driver been installed properly? Page Faint, Uneven or Smeared Print Output Characters or Graphics are not Printed in Correct Position If a document is printed skewed or partly off the paper, follow the steps listed below. Page Unit does not Print in Color If you are unable to print a document in color, refer to the check list below. Printing is too Slow When execution time of a print job is slow, refer to the check list below. CHECK1 Does your computer have sufficient memory? CHECK2 Is your hard disk fragmented? CHECK3 Is the size of the print job too large? Index