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IF YOU NEED SERVICE OR ASSISTANCE. WE SUGGEST YOU
FOLLOW THESE FOUR STEPS:
1. Before calling for assistance.. .
Performance problems often result from little things you can find and fix yourself without tools of any kind.
If nothing operates:
lIs the range plugged into an operating outlet or wired into a live circuit
with the proper voltage? (See Installation Instructions.) l Have you checked the main fuse or
If the oven will not operate:
l Is the Oven Selector Knob turned to a setting (BAKE or BROIL, but not TIMED)?
l Is the Oven Temperature Control Knob turned to a temperature setting?
If surface units will not operate:
l Have you checked the main fuse or
l Do the control knobs turn?
If
l Is the spring put in correctly, as shown on page 12 in the “Cleaning and Caring for your Range” Section?
lDid you push in before trying to turn?
If the
l Are the Oven Selector Knob and the Oven Temperature Control Knob set to “CLEAN?”
lDoes the Start Time Knob show the correct time of day?
l Is the Stop Time Knob set ahead to the time you want the cleaning cycle to stop?
lIs the Lock Lever all the way to the right? (The Clean Light will come on.)
If cooking results aren’t what you expect:
lIs the range level?
l Are you using pans recommended in the Cooking Guide?
lIf baking, have you allowed 1% to 2 inches
l Does the oven temperature seem too low or too high? See page 5, “Resetting Your Oven Temperature Control Knob.”
l Have you preheated the oven as the recipe calls for?
lAre the pans the size called for in the recipe?
l Are you following a tested recipe from a reliable source? l Do the cooking utensils have smooth, flat bottoms?
lDo the cooking utensils fit the surface unit being used?
See the Cooking Guide for more information on cooking prob- lems and how to solve them.
2. If you | need assistance*. . . |
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| Call | the | Whirlpool |
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phone number. Dial free from: |
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Continental | U.S | (800) |
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Michigan | . . | . . . . | . . . . . . | . . . . . . . . . . . . | . . . . | . . . . . | . | (800) | 632.2243 |
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Alaska & | Hawaii | . . . . . | . . . . . . . . . . . . | . . . . | . . . . . | . | (800) |
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and | talk | with | one | of our | trained Consultants. | The | Consultant |
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instruct | you | in how | to obtain | satisfactory | operation | from | your appliance | |||||||
or, if | service | is | necessary, | recommend | a qualified |
| service | company | in | |||||
your | area. |
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