PROBLEM | POSSIBLE CAUSES | SOLUTIONS |
Cooktop cooking results not | Improper cookware | Ideal cookware should have a flat bottom, straight sides and a |
what expected |
| well fitting lid, and the material should be of a medium to heavy |
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| thickness. |
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| Control knob set to incorrect | See “Cooktop Use” section. |
| heat level |
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| Range is not level | Level the range. See the Installation Instructions. |
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Oven will not operate | Air in the gas lines | If this is the first time the oven has been used, turn on any one |
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| of the surface burner knobs to release air from the gas lines. |
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| Electronic oven control set | See “Electronic Oven Controls” section. |
| incorrectly |
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| Control is locked. | Press and hold CONTROL LOCK for 3 seconds. |
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| The range is in Demo Mode. | Demo Mode will deactivate all heating elements. See “Demo |
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| Mode” in the “Electronic Oven Controls” section. |
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Convention fan not turning on. | The convection cycle is in the | This is normal. The convection fan will start running |
| first 5 minutes of operation. | approximately 5 minutes into the cycle. |
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| Oven door is open. | If the oven door is opened during convention cooking, the fan |
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| will turn off immediately. It will come back on when the oven |
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| door is closed. |
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Oven burner flames are yellow | Range converted improperly | If propane gas is being used, contact a service technician or |
or noisy |
| see cover for contact information. |
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Oven temperature too high or | Oven temperature is calibrated | See “Oven Temperature Control” in the “Electronic Oven |
too low | incorrectly. | Controls” section. |
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Display shows messages | Power failure (display shows | Clear the display. On some models, reset the clock, if needed. |
| flashing time) | See “Clock” keypad feature in the “Feature Guide” section. |
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| Error code (display shows letter | Press CANCEL to clear the display. See “Control Display” in |
| followed by number) | the “Electronic Oven Controls” section. If it reappears, call for |
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| service. See cover for contact information. |
Start needs to be pressed so a cycle can begin (display shows “PRESS START”).
See the “Start” keypad feature in the “Feature Guide” section.
Mineral deposits are left on the oven bottom after the Clean cycle
Tap water was used in the Clean cycle.
Use distilled or filtered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to thoroughly remove any vinegar residue.
Range is not level. | Mineral deposits will collect on dry areas of the oven bottom |
| during the Clean cycle. Level the range. See the Installation |
| Instructions. |
| To remove deposits, use a cloth soaked with vinegar. Then use |
| a cloth dampened with water to thoroughly remove any vinegar |
| residue. |
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