Whirlpool RC8900XMH Before calling for assistance, If you need assistance, If you need service

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance.. .

Performance problems often result from litle things you can find and fix yourself without

tools

of any

kind.

If

nothing

operates:

l

Is the

cooktop

wired

correctly

to

a

live

circuit

with

the

proper

voltage?

(See

Installation

Instructions.)

l

Have

you

checked

the

main

fuse

or

circuit

breaker

box?

If surface

units

will

not

operate:

l

Have

you

checked

the

main

fuse

or

circuit

breaker

box?

l

Are

surface units

plugged

in all

the

way?

l Do the control knobs turn?

If

surface

unit

control

knob

or

knobs

will not

turn:

l Did you push in before trying to turn?

If cooking

results

aren’t

what

you

expected:

Surface

units

l

Is the

cooktop

level?

l

Are

you

using

pans

recommended

on

page

6?

l Are the pans the size called for in the recipe?

l

Do

the

cooking

utensils

have

smooth,

flat

bottoms?

l

Do

the

cooking

utensils

fit

the

surface

unit

being

used?

Grill

l

Did

you

leave

space

between

the

food

items?

l

Was the

grill preheated

forthe properamount

of time?

l

Was

food

partially

frozen

or very

cold

before

grilling? Cooking time will be longer.

If venting results aren’t what you expected:

l

Is the

exhaust

fan

turned

ON?

l

Are

the

cooktop

surface

units

and

module

parts

clean?

They must

be

cleaned

after

each

use.

l

Are the vent filters clean

and

in

place?

Re-

placement

filters

[Part

No.

786220)

can

be

ordered from Whirlpool Dealers or TECH-CARE

Service

Companies.

l

Is the

vent

duct

or outside

opening

blocked?

l

Is there

a

draft

in

the room where

the cook-

top

is installed?

l Has the meat fat been well trimmed?

2.If you need assistance*. ..

Call the Whirlpool COOL-LINE i service as- sistance telephone number. Dial free from:

Continental U.S. . . . . . . . . . (800)253-1301

Michigan.. . . . . . . . . . . . . . . (800)632-2243 Alaska & Hawaii . . . . . . . . (800)253-1121

and talk with one of our trained Consultants. The Consultant can instruct you in how to ob-

tain satisfactory operation from your appli- ance or, if service is necessary, recommend a qualified service company in your area.

3.If you need service*. ..

					Whirlpool			has	a
				nationwide				network
				of	franchised			TECH-
				CARE		’	Service
				Companies.				TECH-
mw-cARE				CARE		service		tech-
				nicians			are	trained
				to	fulfill		the	product
FRANCHISED		SERVICE
				Iwarranty			and pro-
vide	after-warranty			service,	anywhere			in	the
United	States.	To	locate TECH-CARE					service

in your	area,	call	our COOL-LINE service						assis-
tance	telephone		number			(see	Step	2) or look
in your	telephone			directory			Yellow		Pages
under:
APPLIANCES-HOUSEHOLD-					ELECTRICALAPPLIANCES-
MAJOR-SERVICE		8 REPAIR		OR	MAJOR-		REPAIRING		8 PARTS
WHIRLPOOLAPPLIANCES					WHIRLPOOLAPPLIANCES
FRANCHISEDTECH		CAHESERVICE			FRANCHISEDTECH			CARESERVICt
<t.tll~lr’t’(		I)lIlJ4	\/t.s			‘;t.HH\‘l(‘k( ‘0IfP-l.VIE.‘;
XYZSERVICECO					XYLSERVICE		CO
123 M~DIP		933	3939		123 Maple				333 9333
				OR
		WASHING	MACHINES.			DRYERS
		8 IRONERS-		SERVICING
		WHlRLPOOLAPPLlANCES
		FRANCHISEDTECH			CARESERVICE
			\t.HL'l('t.		(	OIfl'4	\/t;s
		XYZSERVICE		CO
		123 MapIp				999	9933

4.If you have a problem*. ..

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Guy Turner, Vice President

Whirlpool Corporation

Administrative Center

2000 US-33 North

Benton Harbor. Ml 49022

If you must call or write, please provide: model number, serial number, date of purchase, and

a complete description of the problem. This information is needed in order to better re- spond to your request for assistance.

FSP ISCI reglstered trademark of WhIrlpool Corporation for quaI@ ports took for this symbol of aualitv whenever vou need o reolocement port for iour Whlrlpobl appliance ‘FSP

EplOCemeni parts will fit right and work right because they are made to the same exoctlng speclflcatlons used to build every new WhIrlpool appliance

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