IfYouNeedServiceOrAssistance

We suggestyou follow these five steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If your dishwasher will not run, or stops during a cycle:

lIs the door tightly closed and securely latched? l Has the cycle been correctly set?

l Is the water turned on?

l Have you checked your home’s main fuses or circuit breaker box?

lIs the dishwasher wired into a live circuit with the proper voltage?

lIf the motor has stopped because of an overload, it will automatically reset itself within a few min- utes. If the motor does not start, call for service.

If your dishwasher seems to run too long:

lAre you using POTS & PANS Cycle or HI-TEMP WASH Option? The dishwasher may be waiting for the water to heat.

l Is your household water temperature set too low? Low water temperature settings will cause longer dishwasher operating times.

If water remains in the dishwasher:

lHas the cycle completed?

l A small amount of remaining water is normal.

lIs drain air gap clogged?

If detergent remains in the covered detergent cup:

lIs the bottom rack in backwards?

(The rack bumpers should be at the front.)

l Is the dishwasher detergent fresh?

lIs the cycle completed?

If you hear grinding, grating, crunching, buzzing sounds:

l A hard object has probably entered the POWER CLEAN Module. The sound should stop when the object is ground up.

2. If you need assistance?..

Call Whirlpool COOL-LINE@ service assistance telephone number. Dial free from anywhere in the U.S.:

l-800-253-1301

and talk with one of our trained consultants,

The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

3. If you need service!..

Whirlpool has a nationwide network of franchised

1 TECH-CARE@ Service Companies. TECH-CARE service technicians are trained to fulfill the product

warranty and provide after-warranty service, any- where in the United States. To locate TECH-CARE service in your area, call our COOL-LINE service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

4. If you have a problem’...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our consultants, or if you prefer, write to:

Mr. Donald Skinner

Director of Customer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

5. If you need FSP” replacement parts*...

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL- LINE service assistance number in Step 2.

‘If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request for assistance.