If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed descrip- tion of the problem, your appliance’s complete model and seriil numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM
Dishwasher does not run or stops during a cycle
Dishwasher will not fill
Water remains In dishwasher
Detergent remains in covered section of dispenser
Dishes are not as dry as you expected
CHECK THE FOLLOWING
Is the door tightly closed and securely latched?
Has the cycle been set correctly? See page 6.
Has a household fuse or circuit breaker blown or tripped?
If the motor has stopped because of an overload, it will auto- matically reset itself within a few minutes. If the motor does not start, call for service.
Is the water supply turned on?
Is the dishwasher wired into a live circuit with the proper voltage?
Is overfill protector stuck in “up”position? Overfill protector should move up and down freely. Press down to release.
Waft for the cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (ii installed). If it is clogged follow the manufacturer’s cleaning instruction.
Has the cycle completed?
Is the detergent fresh and dry without lumps?
Is the bottom rack in backwards? The rack bumpers should face the door.
Is the rinse agent dispenser empty? Using a rinse agent greatly improves drying. See pages 12 and 13.
Use Heat Dry option on the next load. See page 10.
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