Whirlpool MH7135XE warranty If You Need Assistance or Service, Before calling for assistance

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If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See the “ANote to You” section.) This information will help us respond properly to your request.

1. Before calling for assistance . ..

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a

srvice call.

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

Nothing

will

The unit is not

wired into a live

Contact

a qualified

Whirlpool service

operate

 

circuit with the

proper voltage.

technician

to wire

unit into a live

 

 

 

 

circuit with the proper voltage.

 

 

 

 

(See Installation Instructions.)

The microwave oven will not run

A household

fuse

has

blown or

Replace

household

fuse

or reset

a circuit

breaker has tripped.

circuit

breaker.

 

 

 

 

 

The

electric

company

has

Check

electric

company

for

a power

experienced

a power

failure.

failure.

 

 

 

 

 

 

 

You are using the oven as

Touch

TIMER

OFF

to cancel

the

a timer.

 

 

 

 

Minute

 

Timer.

 

 

 

 

 

The

door

is not firmly

closed

Firmly close and latch door.

 

and

latched.

 

 

 

 

 

 

 

 

 

 

 

You

did not touch

START/

Touch

START/ENTER.

 

 

 

ENTER.

 

 

 

 

 

 

 

 

 

 

 

 

You

did

not

follow

directions

Check

instructions

for

the function

exactly.

 

 

 

 

you are

operating.

 

 

 

 

An operation

that

was

pro-

Touch

OFF/CANCEL

to cancel

grammed

earlier

is still running.

previous

programming.

 

 

 

continued on next page

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Contents Making %ur World Litde Easier UseAndCareTable of Contents Please record your model’s information Thank you for buying a WHIRLPOOL@ applianceOur Consumer Assistance Center Number is toll-free Your safety is important to us SafetyMicrowave Oven Precautionstoavoid Electrical requirements GroundinginstructionsHow your microwave oven works Getting to Know Your Microwave OvenPage Radio interference Testing your microwave ovenFor the best cooking ResultsOperating safety precautions Testing your dinnerware or cookwarePage Electrical connection Microwave oven features 8 9 Control panel featuresPage Interrupting cooking Audible signalsTouch Using the learning feature Using the safety lockTo set fan to run for a specific time Start fan Using the fanTurn off fan when desired Choose fan speedTo check the stop time To cancel the timed fan functionSet stop time Start timed fan functionTurn on light Using the cooktop/countertop lightTurn off light when desired Choose Timer SETTo cancel the timed light function Inserting the rack Using the bi-level cooking rackTo set time Choose setting Enter time of day Setting the clockComplete entry Start countdown Using the Minute TimerTouch Timer SET Enter time to be counted downYOU see To cancel Minute TimerStart oven Using Your Microwave OvenCooking at high cook power Put food in oven and close the door Set cooking timeName Cooking at different cook powersCook Power When to USE ITSet Cook Power Cooking with more than one cook cycle Set Cook Power for first cyclePut food in oven and close the door Put frozen food in oven and close the door Using Auto DefrostCategory Touch Defrost Choose Auto Defrost Enter food’s weight in pounds and tenths of a poundTouch YOU see Food Auto defrost chartAfter Two thirds Cook time Meat &kingFood AT Pause Fish settinsFood Number After Decimal Weight conversion chartEquivalent Ounce Weight Defrosting tipsWarm Hold Using Warm HoldStart oven optional To make Warm Hold auto- matically follow another cycleUsing Personal Choice Put food in oven and close the door Choose Using Sensor QuickCategory Touchcook Category Touch Reheat Put food in oven and close the door Choose ReheatPut potato in oven and close the door Choose Baked Potato Using Sensor Quick PotatoYOU Place bag on rack and close the door Choose Popcorn Touch PopcornPlace pizza in oven and close door Choose Pizza Reheat Using Sensor Quick ReheatPlace vegetables in oven and close door Choose Vegetable Using Sensor Quick Touch VegetableTouch YOU Using ADD MinuteAdding or subtracting cook time Make sure food is in oven Choose ADD MinuteCaring for Your Microwave Oven Cleaning the bi-level cooking rackBefore removing filters Caring for the filtersGrease filters After replacing filters Charcoal filter accessoryCooktop light Replacing the cooktop and oven lightsOven light Cooking Guide Reheating chartChart Microwave cooking tips Arranging food Using aluminum foilCooking you should not do Your microwave oven Questionsanswers Questions and AnswersBefore calling for assistance If You Need Assistance or ServiceProblem If you are not satisfied with how the problem was solved If you need serviceIf you need assistance Whirlpool will not PAY for Microwave Oven Warranty