Whirlpool MHE14RF installation instructions Troubleshooting, Problem Cause

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TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see the “Requesting Assistance or Service” section on page 38.

MICROWAVE OVEN DOES NOT WORK

	PROBLEM	CAUSE

	Nothing works.	•The power supply cord is not plugged into a live circuit with the proper
		voltage. (See the “Electrical requirements” section on page 5 and the
		“Electrical connection” section on page 12.)
		•A household fuse has blown or a circuit breaker has tripped.
		•The electric company has had a power failure.

	The microwave oven	•You are using the oven as a timer. Touch TIMER SET/OFF to cancel the
	will not run.	Minute Timer.
		•The door is not firmly closed and latched.
		•You did not touch START/ENTER.
		•You did not follow directions exactly.
		•An operation that you set earlier is still running. Touch OFF/CANCEL to
		cancel that operation.

COOKING TIMES

	PROBLEM	CAUSE

	Food is not cooked	•The electric supply to your home or wall outlets is low or lower than normal.
	enough.	Your electric company can tell you if the line voltage is low. Your electrician
		or service technician can tell you if the outlet voltage is low.
		•The cook power is not at the recommended setting. Check the chart on
		page 21.
		•You have not allowed enough cooking time for the amount of food being
		cooked. Larger amounts of food need longer cooking times.

	The display shows a time	•The oven door is not closed completely.
	counting down but the	•You have set the controls as a minute timer. Touch TIMER SET/OFF to
	oven is not cooking.
	oven is not cooking.	cancel the Minute Timer.
		cancel the Minute Timer.

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Contents Use&Care 800 44 Roper Microwave Oven Safety On nextImportant Safety Instructions Electrical Requirements WWARNINGCritical Dimensions Space RequirementsRemoving and Replacing the Microwave Oven Removing and Replacing the Microwave Oven To replaceHOW Your Microwave Oven Works Magnetron Oven cavity Metal floor Glass turntableTesting Your Microwave Oven Radio InterferenceOperating Safety Precautions Testing Your Dinnerware or CookwareIf your electric power line or outlet voltage is Electrical ConnectionTo install turntable and support Control Panel Features 20, 21, and 23 for more informationControl Panel Features Audible signalsUsing the child lock Interrupting cookingUsing the Exhaust FAN TimerFAN LightSetting the CLOCK¼ Using the Minute Timer To cancel the minute timerOne long tone will sound Time of dayChanging Preset Cooking Times Cooking AT High Cook Power Changing instructionsCook Time Four tones will soundCooking AT Different Cook Powers Cooking AT Different Cook Powers Repeat until desired cook power appearsRepeat until desired cook power appears On next Cooking in StagesEnter the cooking time for the first stage Example for 7 minutes, 30 secondsFirst stage, when cooking with 2 stages Auto Reheat Touch Amounts YOU Food Auto Reheat † Number PAD Can ChooseTouch Weights YOU can SET Food Auto Defrost † Number PAD Auto DefrostAuto Meat setting Fish settingFood Special Instructions BeefAuto Defrost Chart Poultry settingWeight conversion chart Defrosting TipsPopcorn brands make a difference PopcornBAG Size Touch Caring for Your Microwave Oven Installing and Caring for the Filters To remove the charcoal filters, push the backReplacing the Cooktop and Oven Lights Cooking Guide Cover food toArranging food Questions and Answers Questions AnswersTroubleshooting Problem CauseTones Requesting Assistance or Service Our consultants provide assistance withIndex TopicLength of Warranty WE will PAY for Full ONE-YEAR WarrantyLimited FOUR-YEAR WE will not PAY for