If you need service or assistance,
we suggest you follow these four steps:
1. Before calling for assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
If nothing operates:
l Is the oven correctly plugged into a live circuit with the proper voltage? (See page 26.)
l Have you checked the main fuse or circuit breaker box?
If the microwave oven will not run:
lIs the Timer set?
l | If the | Temperature |
| Probe | is | being | used, | is it | |||||||
| plugged | tightly | into | its socket? |
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l | Is the | Control | Panel | Switch | ON? | (See | page | 7.) | |||||||
l | Is the | door firmly |
| closed and | latched? |
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. Did you touch START? |
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l Did you follow the directions exactly? |
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If microwave | cooking times seem too long: | ||||||||||||||
l | Is the | electric | supply | to | your | home | low | or | |||||||
| lower | than | normal? |
| Your | electric | company | ||||||||
| can | tell | you | if the | line | voltage |
| is low. |
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l | Is the | Cook | Power | set | correctly? |
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l | Are | you | allowing |
| for more | time | when | cooking | |||||||
| more food at one time? |
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If the display shows a time | counting down but | |||||||
the oven is not cooking: |
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l | Is the | Minute | Timer Signal | Light | on? |
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l | Is the | oven | door | closed |
| completely? |
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l Is the | oven | in standing | time between | QUICK | ||||
| DEFROST and COOK CYCLE I? (See page 10.) | |||||||
If you do not hear | a programming | tone | (page | |||||
22): |
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l | Is the | command | correct? |
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l Has the tone been cancelled? |
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If the fan seems to be running slower than usual?
l Has the oven been stored in a cold area? The
| fan will run slower until the oven warms up to | ||||||||||||
| normal | room | temperature. |
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If | there |
| has |
| been | a power | interruption, | the | |||||
Display |
| will |
| show | 88:88. | Reset | the | clock | |||||
(page |
| 61. |
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If the microwave | oven | turns | off too | soon | or not | ||||||||
soon enough when using the probe: |
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l | Is at | least | % of the | probe | in the | food? |
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l | Is the |
| probe |
| tip in the | center | of | the | food? | ||||
l | Is the |
| probe |
| touching | bone | or | fat? |
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l | Have | you | allowed | roasts to stand for a few | |||||||||
| minutes after | cooking |
| to | equalize | temper- | |||||||
| atures? |
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. Is the |
| probe |
| plugged | tightly | into its socket? | |||||||
l | Is the |
| Cook |
| Power | set | correctly? |
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l | Is the |
| Probe | Temperature | set correctly? |
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2. If you need assistance?..
Call the Whirlpool
Contlnental U.S. . . . . . . . . . (800)
and talk with one of our trained Consultants. The Consultant can instruct you on how to obtain satisfactory operation from your appliance or, if
service is necessary, recommend a qualified service company in your area
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