Whirlpool MT9160XBB If You Need Assistance Or Service, Before calling for assistance, Problem

Page 48

If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to soWeach problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for sewice, please provide a detailed descrip- tion of the Droblem. vour awliance’s complete model and serial numbers and the purchase date. (See-page 2.j ihii ir&mation will Lelp us respond property to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. ll could save you the cost of a service call.

PROBLEM

Nothing will operate

The microwave oven will

not run

Microwave

cooking times

seem too long

POSSIBLE CAUSE

The power supply cord is not plugged into a live circuit with the proper voltage.

A household fuse has blown or a circuit breaker has tripped.

The electric company has experienced a power failure.

You are using the oven as a timer.

The door is not firmly closed and latched.

You did not touch START/ ENTER.

You did not follow directions exactly.

An operation that was pro- grammed earlier is still running.

The electric supply to your home or wall outlets is low or lower than normal.

The Cook Power is not at the recommended setting.

There is not enough cooking time for the amount of food being cooked.

SOLUTION

Plug power supply cord into a live circuit with the proper voltage. (See pages 7 and 9.)

Replace household fuse or reset circuit breaker.

Check electrii company for a power failure.

Touch OFF/CANCEL to cancel the Minute Timer.

Firmly close and latch door.

Touch START/ENTER.

Check instructions for the function you are operating.

Touch OFF/CANCEL to cancel previous programming.

Your electric company can tell you if the line voltage is low. Your electrician or service technician can tell you if the outlet voltage is low.

Check “Microwave cooking chart” on page 44.

Allow for more time when cooking more food at one time.

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Contents Installation lnstfuctions Microwave OvenYour safety is important to us Thank you for buying a Whirlpool@ applianceUnderstanding Microwave Oven Safety Important SAFEnr lNSTRUCTlONSPage Page Operating safety precautions General information Glass turntableHandle glass turntable with care when Installation Instructions Built-in kitsElectrical requirements Electrical Shock HazardClock Using Getting To Know Your Microwave OvenHow your microwave oven works This SectionGlass turntable Microwave oven features Removable Turntable SupportCooking Guide Label Model and Serial Number PlateControl panel features Your microwave oven control panel lets youAudible signals Using the safety lockInterrupting cooking Using the demonstration feature To set the demo featureTo cancel the demo feature Built-in kitsSetting the clock To set timeTouch YOU see Using the Minute Timer Start countdownUsing Your Microwave Oven To get the best coGking resultsCooking at high cook power YOU seeCooking at lower cook powers When to USE ITWhen the cooking time ends, a long tone Using Auto Cook Auto cook chart OR- TouchFood Amount Procedure FoodRice Fish FilletsUsing Easy Defrost Or Touch Ram=Example display counts down second stage of defrost cycle Chart Food ProcedureRl \ Defrosting tipsCooking with more than one cook cycle Set cooking time for second cycle Using Popcorn When cooking time ends, a long tone willChanging or adding instructions Fire and Burn HazardWhen popping time ends, a long tone will Example for 3.5 oz regular bagsTouch Popping timeUsing Beverage Beverage lets you heat a beverage by touching just one padTo heat a half cup of a beverage Touch YOU see ~EVERAGEJUsing Personal Choice Cl5Using ADD Minute Adding Subtracting Cook Time ChooseUsing Pause See pages 1g-21YOU see Touch YOU see Using Auto Start Will sound. When you open the door or touchTo begin ccoking automatically at a time Choose Auto Start Set cooking time Using Auto Reheat RlENTER When reheating time ends, a long tone willStart Auto reheat chart Using Cook & SimmerSElTINGFOOD ’kza, SliceYOU see mm Cleaning Microwave oven Caring For Your Microwave OvenReheating chart Cooking GuideMicrowave cooking chart Cook Food Power TimeOtheb Cook Food Power POULTRY. FISH. SfafoodCooking tips Using aluminum foil Arranging foodCooking you should not do Your microwave oven Questions AnswersIf You Need Assistance Or Service ProblemSolution Before calling for assistanceProblem Possible Cause If you need service If you are not satisfied with IElette problem wasIf you need assistance Warranty Whirlpool will PAY forLlMlTED FOUR-YEAR Whirlpool will not PAY for