Whirlpool MT6120XBQ If You Need Assistance Or Service, Before calling for assistance, Problem

Page 48

If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed descrip- tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance .. .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Nothing will operate

The microwave oven will

not run

Microwave cooking times seem too long

POSSIBLE CAUSE

The power supply cord is not plugged into a live circuit with the proper voltage.

A household fuse has blown or a circuit breaker has tripped.

The electric company has experienced a power failure.

You are using the oven as a timer.

The door is not firmly closed and latched.

You did not touch START/ ENTER.

You did not follow directions exactly.

An operation that was pro- grammed earlier is still running.

The electric supply to your home or wall outlets is low or lower than normal.

The Cook Power is not at the recommended setting.

There is not enough cooking time for the amount of food being cooked.

SOLUTION

Plug power supply cord into a live circuit with the proper voltage. (See pages 7 and 9.)

Replace household fuse or reset circuit breaker.

Check electric company for a power failure.

Touch OFF/CANCEL to cancel the Minute Timer.

Firmly close and latch door.

Touch START/ENTER.

Check instructions for the function you are operating.

Touch OFF/CANCEL to cancel previous programming.

Your electric company can tell you if the line voltage is low. Your electrician or service technician can tell you if the outlet voltage is low.

Check “Microwave cooking chart” on page 44.

Allow for more time when cooking more food at one time.

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Contents UseAndCare Thunk you for buying a Whirlpool@ appliance Understanding Microwave Oven Safety Important Safety InstructionsPage Exposuretoexcessive Microwaveenergy Operating safety precautions ‘I/ 34iilisk FIGeneral information Installation Instructions Built-in kitsElectrical requirements @LPGetting To Know Your Microwave Oven How your microwave oven worksThis Section Page Microwave oven features Control panel features Audible signals Using the safety lockInterrupting cooking Using the demonstration feature Built-in kitsWhirlpool Oven Setting the clock To set time Choose settingEnter time of day Complete entryUsing the Minute Timer Ir-lCl0 Enter time to be counted downUsing Your Microwave Oven To get the best cooking resultsThis Cooking at high cook power Put food in oven and close door Set cooking timeStart oven YOU seeChMng at lower cook powers Set Cook Power Touch YOU seeYOU see Touch YOU see Sing Auto Cook Put food in oven and close door Choose Auto CookEnter amount of items to be Heated Auto cook chart Setting Food AmountCooking Time ends Long tone will sound Oven Will stopSetting Food ProcedureUsing Easy Defrost ?a!immClose door Restart ovenAfter Defrosting Oven will stop One long tone will sound Open DoorDefrost chart Defrasti0g tips Cooking with more than one cook cycleSet Cook Power for second cycle Set cooking time for second cycle‘VCII Using Changing or adding instructionsSTART/ENTER Touchyou see Once Using Beverage Place cup of beverage in oven and close door Choose BeverageUsing Personal Choice Using ADD Minute UsePut food in oven and close door Choose Time ends, a longAdding or subtracting cook time Make sure food Is in oven ChooseChoose Pause For Second cooking CycleStart WhenUsing Auto Start Cl5 Choose Auto Start Set cooking timeUsing Auto Reheat Put food in oven and close door Choose Auto ReheatChoose reheat cycle Enter quantity l-6Auto reheat chart Enter simmer timeFood Quantity Start oven When Food is boiling, oven will Start EnterCaring For Your Microwave Oven Gleaming the amkrrwave ovenReheating chart Cooking GuideChart MicrowaveCooking tips Using aluminum foil Arranging foodCooking you should not do Your microwave oven Questions Questions AnswersIf You Need Assistance Or Service ProblemSolution Before calling for assistanceYou have set the controls as If you need service If you are not satisfied with how the problem was solvedIf you need assistance Microwave Oven Warranty Length of WarrantyLimited FOUR-YEAR Warranty Whirlpool will PAY for
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