Whirlpool RSZOCK HYou Need Assistance Or, Before calling for assistance, Possible Cause, Solution

HYou Need Assistance Or

service

This section is designed to help you save the cost of a service call. First we outline possible problems, their causes and their solutions. However, you may still need assistance or service. When calling our toll-free telephone number for help or calling for service, you will need to provide a complete description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information is needed to respond to your request property.

1. Before calling for assistance . . .

Performance problems often result from liile things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. lt could save you the cost of a service call.

PROBLEM

Your refrigerator will not operate

POSSIBLE CAUSE

The power suppfy cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or circuit breaker tripped.

The Refrigerator Control is not set correctly.

SOLUTION

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace household fuse or reset circuit breaker.

Set Refrigerator Control to a numbered setting. (See page 7.)

Unfamiliar sounds or a rattling/jingling noise

There is water in the defrost pan

The lights do not work

There is something on top of or behind the refrigerator.

The sounds are normal.

This is normal in hot, muggy weather. The pan may even be half full.

A household fuse has blown or circuit breaker tripped.

The power supply cord is not plugged into a live circuit with proper voltage.

The bulb is burned out.

Remove item from on top of or behind the refrigerator.

New features on your new refrigerator make new sounds. (See Vnderstanding the sounds you may hear on page 17.)

Make sure the refrigerator is level so the pan does not overflow.

Replace household fuse or reset circuit breaker.

Firmly plug power cord into a live circuit with proper vottage. (See page 5.)

Replace bulb. (See page 16.)

The Ice maker will not operate

The freezer has not had enough time to get cold.

The signal arm is in the OFF (up) position.

The water valve is turned off.

Water ls not getting to the ice maker.

Allow the freezer time to get cokf-this could take overnight.

Push signal arm down to the ON position. (See page 12.)

Turn the water valve on.

Check the water line for clogs or leaks.

The motor seems to run too much

The condenser coils are dirty. It is hot outside or in the room.

Thedoorhasbeenopened frequently.

A large amount of food has been put in at one time.

Clean the coils. (See page 19.)

On hot days, or if the room is too warm, the motor naturally runs longer.

Open the door as few times as possible.

The motor will run longer in order to cool down the interior when food is added.