Zanussi ZKC6010 Troubleshooting, Grill and ovens do not work, Oven is not cooking evenly

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Troubleshooting

Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a service call.

PROBLEM

The grill and ovens do not work.

The grill does not work or cuts out after being used for a long period of time.

The oven is not cooking evenly.

The indicator neons are not working correctly.

The oven light fails to illuminate.

The oven fan is noisy.

The oven temperature is too high or too low.

In-guarantee customers should make sure that the checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for in-guarantee service calls.

POSSIBLE SOLUTION

Check that the appliance has been wired in to the appliance supply and is switched on at the wall.

Check that the main appliance fuse is working. If you have checked the above:

Allow the appliance to cool for a couple of hours. The appliance should now be working normally.

Ensure the cooling fan is running when the grill is on. If the cooling fan fails, the grill will not operate correctly. Contact your local service force centre.

Leave the grill door open and allow the grill to cool. After a couple of hours check that the grill works as normal

Check that the appliance is correctly installed and is level.

Check that the recommended temperatures and shelf positions are being used.

Check that you have selected only the function you require. Ensure all other controls are in the off position.

The oven light bulb may need replacing. Check that the oven is level.

Check that the shelves and bakeware are not vibrating in contact with the oven back panel. Check that the recommended temperatures and shelf positions are being used. Be prepared to adjust the temperature up or down to achieve the results you want.

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Contents User Manual Cooker Contents During use Important safety instructionsInstallation Child safetyExtreme care must be taken when using a ceramic hob scraper Cleaning and maintenanceControls and their functions Product descriptionCookware Before using the applianceRating plate Condensation and steamGrill and oven furniture Recommended saucepans Using the hobHints and tips when using the hob HobThings to note Using the grillGrill settings are as follows GrillSlide the handle Towards the right Grill pan and handleTo Remove. Press Button onGrilling chart Hints and tipsFood should be turned over during cooking as required Using the top oven Top ovenTo fit the top oven shelf Hints and tips Main oven Slight increase in cooking time may be necessary Oven cooking chart Oven cooking chart 160 180 C Roasting chartDefrost Using defrostSlow cook Using main oven lightUsing slow cook Main oven lightFood preparation slow cooking General pointsThaw thoroughly before cooking Care and cleaning Avoid the use To reduce marking of the hobHousehold detergents and bleaches Cleaning the doorsAerosol cleaners must not be used on Stay- clean surfaces Inner door glass is removable for cleaningMain Oven To remove the glassTo replace the door glass Top OvenType of bulb required is a 300C 25 watt small Edison Screw Replacing an oven light bulbOven light fails to illuminate Oven fan is noisy TroubleshootingGrill and ovens do not work Oven is not cooking evenlyInstallation instructions Connecting to the electricity supplyThis appliance must be earthed Ensure all screws are securely tightened Ensure that the cover is securely fastenedEnvironment Technical dataStandard guarantee conditions Guarantee / Customer care349134601 04/2007
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