Something not Working, Service and Spare Parts

SOMETHING NOT WORKING

If, having followed these instructions carefully, your cooker hood fails to work properly please carry out the following checks.

Symptom	Solution
The cooker hood will not start	• Check the hood is connected to the electricity
	supply.
	• Check that the fan speed control is set to 1, 2
	or 3
The cooker hood is not working effectively	• The fan speed is set high enough for
	the task
	• The grease filter is clean.
	• The kitchen is adequately vented to allow the
	entry of fresh air.
	• If set up for recirculation, check that the
	charcoal filter is still effective.
	• If set up for extraction, check that the ducting
	and outlets are not blocked.
The cooker hood has switched off during	• The safety cut-out device has been tripped.
operation	• Turn off the hob and then wait for the device
	to reset.

If after all these checks, the fault persists, con- tact your local Service Force Centre, quoting the model and serial number.

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

SERVICE AND SPARE PARTS

If you require an engineer or wish to purchase spare parts contact your local Service Force Centre by telephoning:

0990 929929

Your telephone call will be routed to your local Service Force Centre. For further details please see the accompanying customer care book.

For general assistance with your appliance or for information on Zanussi products please contact our Customer Care Department.

Customer Care Department,

Zanussi

Zanussi House

Hambridge Road

Newbury

Berkshire

RG14 5EP

Tel: 01635 521313