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Guarantee conditions
Standard guarantee conditions
We, Husqvarna, undertake that if within 24 months of the date of the purchase this Husqvarna appliance or any part the- reof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
•The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
•The appliance has been used for normal domestic purposes only, and in accor- dance with the manufacturer’s instructions.
•The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not autho- rised by us.
•All service work under this guarantee must be undertaken by an Husqvarna service centre.
•Any appliance or defective part replaced shall become the Company’s property.
•This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
•Damage or calls resulting from transpor- tation, improper use or neglect, the replacement of any light bulbs or remo- vable parts of glass or plastic.
•Appliances found to be in use within a commercial or similar environment, plus those which are subject to rental agree- ments.
•Products of Husqvarna manufacture which are not marketed by Husqvarna.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications:
The guarantee starts from the date you first purchased your product.
The guarantee is for the same period and to the same extent for labour and parts as exist in the new country of use for this brand or range of pro- ducts.
This guarantee relates to you and cannot be transferred to another user. Your new home is within the European Community (EC) or European Free Trade Area.
The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household
The electrical supply complies with the specification given in the rating label.
The product is installed taking into account regulations in your new country.
Before you move, please contact your nearest Customer Care centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances.
France: Senlis | +33 (0) | 3 44 62 22 22 |
Germany : |
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Nürnberg | +49 (0) 911 323 2600 | |
Italy: Pordenone | +39 (0) | 1678 47053 |
Sweden: |
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Stockholm | +46 (0) | 20 78 77 50 |
UK: Slough | +44 (0) | 1753 219 898 |
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