Troubleshooting, Problem, Possible Solution

Troubleshooting

Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a service call.

PROBLEM

The grill and ovens do not work.

The grill does not work or cuts out after being used for a long period of time.

The oven is not cooking evenly.

The indicator neons are not working correctly.

The oven light fails to illuminate.

The oven fan is noisy.

The oven temperature is too high or too low.

In-guarantee customers should make sure that the checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for in-guarantee service calls.

POSSIBLE SOLUTION

Check that the appliance has been wired in to the appliance supply and is switched on at the wall.

Check that the main appliance fuse is working. If you have checked the above:

Allow the appliance to cool for a couple of hours. The appliance should now be working normally.

Ensure the cooling fan is running when the grill is on. If the cooling fan fails, the grill will not operate correctly. Contact your local service force centre.

Leave the grill door open and allow the grill to cool. After a couple of hours check that the grill works as normal

Check that the appliance is correctly installed and is level.

Check that the recommended temperatures and shelf positions are being used.

Check that you have selected only the function you require. Ensure all other controls are in the off position.

The oven light bulb may need replacing. Check that the oven is level.

Check that the shelves and bakeware are not vibrating in contact with the oven back panel. Check that the recommended temperatures and shelf positions are being used. Be prepared to adjust the temperature up or down to achieve the results you want.