Something not WORKING?, Symptom Solution

SOMETHING NOT WORKING?

Before contacting your local Service Force Centre check the following points.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Symptom	Solution

No power to appliance	- Check there is power at the socket.
	- Check there is not a power cut by checking the
	household lights.
	- Check the fuse has not blown.
The temperature in the freezer is too high	- Check the thermostat control knob is turned to the
	correct setting relative to ambient conditions.
	- Check the ambient temperature is within the appliances
	operating limits of 10°C to 32°C.
	Relocate the appliance if necessary.
The freezer door will not open	- Has door just been opened?
	If so leave for a few minutes to allow the air pressure to
	equalise.
The compressor runs continuously	- Adjust the thermostat control knob to give correct
	temperature control. See page 5.
	- Check that the door is closed.
	- Large quantities of food have recently been placed in
	the cabinet and/or door is frequently opened.
	- Check that air ventilation is not obstructed.
Excessive frost and ice has built up.	- Ensure the door is not left open.
	- Check that nothing is preventing the door from closing.
	Is the door gasket intact and clean?
	- Has advised periodic defrosting been carried out?
Noise	- Refer to normal operating sounds.

If after the above checks, there is still a fault, call your local Service Force Centre.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for any in-guarantee service calls.